National Account Executive

4 weeks ago

Hamilton, United Kingdom Finsbury Food Group Full time

**Job Title**:_National Account Executive_
**Location**:_UK Wide - Hybrid working_
**Work Days**: _Monday - Friday_
**Contract**:_Permanent_
**Salary**:_Competitive_

Our vision is to be the leading specialty bakery group in the UK and we want the best people in place to achieve this. Our continued success is built entirely on the talented people who work here, so employee development is important to us because everyone is a valued member of the team, and we want every individual to have the skills and capabilities to achieve both your own personal goals and our business goals. We want good people to join our company, to help our company continue to go from strength to strength. If this sounds like you, please read on
- **Job Purpose**

First point of contact for existing customers and to answer all queries and increase customer satisfaction. Working alongside your Business Account Manager to develop and strengthen the customer accounts.
- **Role Key Accountabilities**
- Gather information on assigned customers (e.g. company size, needs and pricing plans)
- Contact customers to understand their requirements and work on a sales plan
- Provide after-sales support to retain customers
- Ensure prompt and accurate answers to clients’ queries
- Build strong client relationships, through regular communication
- Report on the status of accounts
- Suggest company products/services that maximize customer satisfaction
- Communicate product and pricing details clearly
- Coordinate with Business Account Managers to create and customized sales plans for key customers
- Promote new products/services to existing customers
- Identifies and pursues sales opportunities within the targets markets and develops a full knowledge of existing product lines and services
- Willingly engages in the learning process to hone new knowledge and sell additional products and services to both, existing markets and new, potential markets.
- Provides statistical periodic reporting to Business Account Managers, as requested.
- **Knowledge, Skills and Experience**
- Proven work experience as a National Account Executive or relevant sales role
- Experience with MS Office (e.g. Excel)
- Understanding of sales principles and ability to deliver excellent customer experience
- Strong (verbal and written) communication skills with an ability to build relationships
- Effective presentation and negotiation skills
- High degree of professionalism
- Good time-management skills with a problem-solving attitude
- BSc degree in Business Administration, Marketing or relevant field

**What’s in it for you**:
In addition to a competitive salary, you will receive:
- Free Employee Assistance Programme (open to colleagues and their families)
- Hybrid Working available
- Retail discounts
- Employee Recognition Awards
- Learning and development opportunities
- Pension Scheme
- Death in service benefit
- Long Service Awards
- On site subsidised canteen
- Occupational Health Service
- Free Parking
- Staff Shop

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