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Trainee Service Advisor

4 months ago

Wakefield, United Kingdom Cars 2 ltd Full time

Cars2 are a highly successful motor retailer based in West and South Yorkshire. We have grown extensively in recent years and now represent several the world’s leading motor brands, including Hyundai, SEAT, Renault, Dacia, Fiat, MG and Nissan

We have a fantastic and exciting opportunity for an experienced Automotive Service Advisor to be based at our Nissan Wakefield dealership.

Join our team as a Trainee Service Advisor and you will be embarking on a career with great prospects and will play a crucial role in driving our business forward. Friendly and professional, you will be the first point of contact for customers visiting the Dealership and, as such, you'll be an important ambassador for the Brand.

**Remuneration**

For the role of Automotive Trainee Service Advisor you will receive:

- Salary up to £25,000 OTE
- **33 days holiday** (25 + 8 statutory bank holidays)
- Retail discounts (high street retail discounts, major supermakets, cinema, holiday operators, restaurants and entertainment)
- Life Assurance and pension scheme

Duties Include
As Trainee Service Advisor you will be:

- Greeting and liaising with Customers
- Answering the Telephone
- Informing Customers of Workshop progress, keeping them updated and aware of progress at all times
- Coordinating with the Workshop & other Internal departments
- Explaining detailed works carried out on customer vehicles
- Raising Invoices
- Taking payments from customers
- Maintaining our customer database, ensuring details are correct and up to date

Skills Required
The role of Trainee Service Advisor would suit an individual with previous experience in the motor trade, but not essential, with passion for the industry and the desire to build a successful career, with the following skills:

- Previous experience within the Nissan brand is desirable, but not essential
- Excellent standard of Customer Care
- Approachable & confident personality
- Ability to communicate professionally with customers face-to-face
- Strong interpersonal skills and ability to adapt communication styles to different audiences
- Proficient use of Computers and a quick leaner of new Computer systems
- Initiative

**Benefits**:

- Company pension
- Life insurance

Supplemental pay types:

- Bonus scheme

Work Location: One location