Workflow Controls Analyst
2 months ago
**Who are Diligenta?**
Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has beendescribed as 'home' by existing employees, we drive a culture that is founded on positive change and development.
**The Opportunity**
Due to recent growth, there is an opportunity for Workflow Controls Analysts to join our rapidly growing Technical Centre function. In this role, you will be responsible for supporting Diligenta's platform by running and analysing controls reports as wellas assisting with incidents.
**You'll be**:
- Providing line managers with performance information including Quality and Accuracy information
- Logging and monitoring Breaches and Operational Losses
- Assisting with data and evidence gathering for incidents on Diligenta's banking software
- Dealing with customer data ethically and in accordance with the FSA requirements
- Perform root cause analysis on complaints and provide solutions and feedback
- Have prior Life, Pensions & Insurance experience
- Have good knowledge of Excel and Word
- Have problem solving / process improvement experience
- Have proven ability to work on own initiative
- Are a strong team player
- Have good written and verbal communication skills
**The Perks**
- 23 days holidays + 8 bank holidays
- Discretionary annual bonus
- Company pension scheme membership
- Gain professional accreditation on completion at no extra cost through our bespoke 24/7 professionally accredited online learning and development tools
- Access to our Confidential Helpline is available to be used by you and your family
- Develop your career through a wider global organisation of the TCS family
-
Workflow Control Sme
1 week ago
Edinburgh, United Kingdom Sanderson Recruitment Plc Full time**Workflow Control SME** £24,000 - Hybrid - discretionary bonus Location: Edinburgh **The Business**: Established in 2005, our client has a consistent track record of delivering operational transformation to the L&P industry. Our aim is to transform our client's operations, utilising our industry leading platform and digital capabilities and to support...
-
Workforce Management
1 month ago
Edinburgh, United Kingdom Amazon UK Services Ltd. Full timeAmazon is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking. Amazon strives to be Earth’s most customer-centric company, Earth’s best employer, and Earth’s safest place to work. We are recruiting for a passionate and customer obsessed Workforce Management (WFM) Analyst to...
-
Workflow and Controls Sme
1 month ago
Edinburgh, United Kingdom Diligenta Full time**Who are Diligenta?** Our vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is founded on...
-
Quality Control Lab Analyst
1 month ago
Edinburgh, United Kingdom Roslin Cell Therapies Limited Full timeQuality Control Analyst I – Microbiology We are RoslinCT, a world-leading cell and gene therapy contract development and manufacturing organisation creating cutting-edge therapies that change people’s lives. Collaborative, dedicated and talented people are the backbone of our culture, working both autonomously and in driven teams to make...
-
Quality Control Lab Analyst
3 weeks ago
Edinburgh, United Kingdom Roslin Cell Therapies Limited Full timeQuality Control Analyst – Analytical We are RoslinCT, a world-leading cell and gene therapy contract development and manufacturing organisation creating cutting-edge therapies that change people’s lives. Collaborative, dedicated and talented people are the backbone of our culture, working both autonomously and in driven teams to make life-changing...
-
Workforce Management
1 month ago
Edinburgh, United Kingdom Amazon UK Services Ltd. Full timeJob summaryAmazon is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking. Amazon strives to be Earth’s most customer-centric company, Earth’s best employer, and Earth’s safest place to work. We are recruiting for a passionate and customer obsessed Workforce Management (WFM)...
-
Workforce Management
2 days ago
Edinburgh, United Kingdom Amazon UK Services Ltd. Full timeAmazon is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking. Amazon strives to be Earth’s most customer-centric company, Earth’s best employer, and Earth’s safest place to work. We are recruiting for a passionate and customer obsessed Workforce Management (WFM) Analyst to...
-
Data analyst
3 weeks ago
Edinburgh, United Kingdom Eden Scott Full timeJob Description Data Reporting Analyst opportunity to join a global financial services organisation based in Edinburgh. The role will be an initial 14-month Fixed Term Contract, with hybrid working. You will be responsible for creating comprehensive reports using Crystal Reports, SQL Developer, and Alteryx. Creating and maintaining reports using...
-
Data analyst
1 month ago
Edinburgh, United Kingdom Eden Scott Full timeData Reporting Analyst opportunity to join a global financial services organisation based in Edinburgh. The role will be an initial 14 month Fixed Term Contract, with hybrid working. You will be responsible for creating comprehensive reports using Crystal Reports, SQL Developer, and Alteryx. Creating and maintaining reports using Crystal Reports...
-
Data analyst
1 month ago
Edinburgh, United Kingdom Eden Scott Full timeData Reporting Analyst opportunity to join a global financial services organisation based in Edinburgh. The role will be an initial 14 month Fixed Term Contract, with hybrid working. You will be responsible for creating comprehensive reports using Crystal Reports, SQL Developer, and Alteryx. Creating and maintaining reports using Crystal Reports...
-
Control Assurance Administrator
1 hour ago
Edinburgh, United Kingdom Aegon Full timeJob Description Summary Our people are our greatest asset, and we want Aegon to be a place where they can bring their authentic self to work and do all they can to deliver on our strategic promises to our customers. We help people live their best lives. We help them with the big stuff, for the moments that matter: Pensions, Savings, Investments. As a...
-
Quality Control Analyst
3 weeks ago
Edinburgh, United Kingdom Roslin Cell Therapies Limited Full timeQuality Control Analyst – Analytical Location: Edinburgh BioQuarter Who are we? We are RoslinCT, a world-leading cell and gene therapy contract development and manufacturing organisation creating cutting-edge therapies that change people’s lives. Collaborative, dedicated and talented people are the backbone of our culture, working both autonomously...
-
Quality Control Analyst Analytical
3 weeks ago
Edinburgh, United Kingdom RoslinCT Full timeQuality Control Analyst – Analytical Location: Edinburgh BioQuarter Who are we? We are RoslinCT, a world-leading cell and gene therapy contract development and manufacturing organisation creating cutting-edge therapies that change people’s lives. Collaborative, dedicated and talented people are the backbone of our culture, working both autonomously and...
-
Quality Control Analyst
2 days ago
Edinburgh, United Kingdom RoslinCT Full timeQuality Control Analyst – Analytical Location: Edinburgh BioQuarter Who are we? We are RoslinCT, a world-leading cell and gene therapy contract development and manufacturing organisation creating cutting-edge therapies that change people’s lives. Collaborative, dedicated and talented people are the backbone of our culture, working both autonomously and...
-
Document Controller
1 week ago
Edinburgh, United Kingdom MSP Direct Sourcing Full time**Job title**: Document Controller **Location**: Edinburgh **Contract length**: 10 months initially **Day rate**: £20 per hour (PAYE) + Holiday Pay Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services is currently recruiting for a Document Controller to join a leading energy business, with a site based in Edinburgh. Initially the...
-
Quality Control Analyst I
2 weeks ago
Edinburgh, United Kingdom Roslin Cell Therapies Limited Full timeQuality Control Analyst I – Microbiology Location: Edinburgh BioQuarter, Little France Who are we? We are RoslinCT, a world-leading cell and gene therapy contract development and manufacturing organisation creating cutting-edge therapies that change people’s lives. Collaborative, dedicated and talented people are the backbone of our culture, working...
-
Quality Control Analyst I – Microbiology
3 weeks ago
Edinburgh, United Kingdom RoslinCT Full timeQuality Control Analyst I – MicrobiologyLocation: Edinburgh BioQuarter, Little FranceWho are we?We are RoslinCT, a world-leading cell and gene therapy contract development and manufacturing organisation creating cutting-edge therapies that change people’s lives.Collaborative, dedicated and talented people are the backbone of our culture, working both...
-
Document Controller
3 weeks ago
Edinburgh, United Kingdom Taylor Hopkinson | Powered by Brunel Full timeDocument Controller required for a major offshore wind developer based in ScotlandCandidates should take the time to read all the elements of this job advert carefully Please make your application promptly.ResponsibilitiesCreation and management of Document approval workflows.Management of system access permissions.Management of contractors and external...
-
Project Analyst
2 weeks ago
Edinburgh, United Kingdom Thinking Search Ltd Full timeAn excellent opportunity to join a leading professional services firm in the project delivery team. You will ideally have experience working in the legal or professional services industry and have proven experience in project or process management, ideally contract lifecycle management. This is initially a 12 month FTC maternity cover and hybrid working is...
-
Bureau Analyst
2 months ago
Edinburgh, United Kingdom Clearwater Analytics Full timeClient Servicing Analysts are responsible for delivering top-notch operational support and fostering strong relationships with Clearwater's global clients. They excel in addressing inquiries related to investment and accounting matters, serving as a vital link between clients and internal teams. Manage client inquiries & requests on various topics across...