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Afternoon & Evening Customer Assistant

5 months ago

Peebles, United Kingdom TheTechTeam Full time

**We are looking to add an Afternoon and Evening Customer Assistant to our growing team who provide local experts to home users baffled by technology. We are looking for people based in Peebles and surrounding areas.**

**The role**:

- Visiting customers in their home, resolving problems with their computers, tablets and smartphones.
- Set up new devices such as laptops and printers.
- Showing our customers how to do things with their new tech, such as scanning a document or taking a photo.
- Be our eyes and ears on the ground helping the manager to diagnose the more technical problems.

**The Person**:

- Technology skills are important but secondary to our ethos of treating our customers as people.
- Extremely friendly and able to quickly build relationships with our customers, happily chatting to them whilst working.
- Full UK driving license essential.
- Must demonstrate our company values and behaviours which includes going the extra mile to ensure that our customers are delighted with the service received.
- Comfortable with computers, phones and tablets.

**About Us**

We are a growing technology support and training company based in the North of England. We specialise in offering local technology experts to help home users baffled by technology, and pride ourselves on service so good that the customer will refer us to all their friends.

**Working hours are Monday, Wednesday and Friday between 5pm and 8pm - but overtime is often available.**

**Job Type**: Part-time
Part-time hours: 9 per week

**Salary**: £12.50-£15.00 per hour

Schedule:

- Monday to Friday

Application question(s):

- Please tell us about your experience with tech
- Please tell us how this role would fit with your other current commitments
- Please provide your home postcode.
- Do you drive?

Work Location: In person