Senior Programme Administrator

2 weeks ago


Reading, United Kingdom University of Reading Full time

You will line manage a team of programme administrators and provide comprehensive end-to-end administrative and teaching and learning support to the assigned programme portfolio, ensuring a high-quality student experience.

We are looking for a highly competent individual with experience of working within programme administration, capable of managing and motivating a team of staff and embracing and enabling change.

You are well organised, have a logical disposition and have experience of using databases to maintain and retrieve data. You have excellent communication skills and a strong focus on attention to detail and high-quality output.

The job description of the role gives a range of activities you may be involved with, in support of your allocated programme(s). Previous experience in Higher Education administration is not essential, as full training on systems and processes will be given.

Essential requirements of the role include the ability to work independently, be proactive, absorb complex process training quickly and to demonstrate resilience in a high tempo environment and with a deadline sensitive workload.

You will have:

- Excellent team working skills and the ability to supervise and motivate a team.
- Excellent organisational and planning skills.
- Excellent and sensitive communication, negotiation and interpersonal skills.
- Experience of working with a large and complex database including the maintenance of data.

**Informal contact details**

**Alternative informal contact details**

**Contact role**:
Programme Manager

**Contact role**:
Head of Support Centre

**Contact name**:
Kelly Watcham

**Contact name**:
Sarah Shears

**Contact phone**:
0118 378 5537

**Contact phone**:
0118 378 8460

**Interview Date: TBC**

The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and is a Diversity Champion for Stonewall, the leading LGBT+ rights organisation. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.



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