Call Handler/alarm Response

6 months ago


Wirral, United Kingdom NMS Recruit Full time

A team of office based Alarm Response Operators are required for this leading property protection business.

Duties will include:

- Liaising with Engineering Teams to improve monitoring
- Liaising directly with customers in agreed alarm response
- Liaising directly with Police and emergency services for property break-ins/ emergency situations
- Arranging premises board ups and taking payments for these
- Taking requests for security guards
- Taking emergency repair calls for social housing associations and entering information into various CRM platforms.
- Taking emergency homeless referrals and arranging accommodation request

Hours of work are 7am-7pm (12 hour shifts) 4 on 4 off rolling rota days and 7pm-7am (12 hour shifts) 4 on 4 off nights

This role offers a pay rate of £11.29 per hour for days and £11.79 for nights.

Once permanent you will receive an excellent package including life insurance, sick pay, personal accident insurance, pension, excellent holidays, employee assistance programme and onsite Mental Health Champions, Perkz and free car parking with good career progression.

**Salary**: £11.29-£11.79 per hour

Schedule:

- 12 hour shift

Ability to Commute:

- Wirral (preferred)

Work Location: In person

Reference ID: LC130723


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