Sales and Customer Service Assistant

3 months ago


Leicester, United Kingdom DC Personnel Full time

DC Personnel are recruiting for a Sales and Customer Service Assistant to join our client in Whetstone Magna area of Leicester, LE8

Permanent position

**Pay**:
£23,000/annum

**Hours**:

- 37.5 hours per week
- Monday to Friday
- 8:30am - 16:30pm including 30 minute lunch break

(initial training will be between hours of 9am-5pm)

**Role**:

- Reporting to the Sales& Customer Service Manager
- Identify customer needs - striving to meet them
- Resolve customer concerns/complaints promptly
- Process orders on internal ERP system
- Produce quotes using internal ERP system
- Packing and posting small items for customer orders
- Good Literacy and Numeracy skills - GCSE’s (or equivalent) in English and Math’s preferred
- Excellent communication skills (both verbal and written)
- Positive attitude
- Great team-working skills
- Experience in use of Excel, Word and Outlook would be beneficial
- Previous experience in Customer Service or similar role ideal, but not essential
- Full UK driving license preferable due to location restrictions (site not on bus route)

**To apply**:
If you feel you have the desired skills and attributes listed above we’d love to hear from you Simply click ‘apply’ below to attach your CV.

DC Personnel are acting an employment agency for this role.

**Job Types**: Full-time, Permanent

**Salary**: £23,500.00 per year

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Leicester, LE8: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Customer service: 2 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: DC - CSA8



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