Project Coordinator

4 weeks ago

Edenbridge, United Kingdom Reed Business Support Full time

My client an international organisation that Manufacturer of interconnect products, cable assemblies, flexible circuits, and higher assemblies for safety critical industries, including rugged and Military specification product are currently looking for aProject Coordinator to join them on a permanent basis. You will be working within two areas: Customer Service and Logistics - Dedicated to a large, long-running project you will maintain the project schedule, fulfil all aspects of Customer Service and Logisticstasks related to the project and coordinate with other departments as required to ensure on time delivery. Monday to Friday 08:30-17:00 onsite based £23,000.

**Duties and Responsibilities of the Project Coordinator**:

- Process customer forecasts and maintain stock levels per the project contract (coordination between CS, Planning, Production and Logistics required).
- Process and confirm project-related customer orders on both the Customer Service (entry) and Logistics (exit) ends per internal work instructions, using the ERP system and customer Portal
- Process and confirm non-project related customer orders related to the customer accounts involved in the Project
- Periodically review the customer backlog and maintain stock locations to accommodate changes, additions and deletions
- Maintain and review customer scorecards, feedback to relevant departments
- Receive goods and complete the booking in process on the GLOVIA system and in accordance with company processes and procedures
- Resolve discrepancies and customer complaints as required
- Store and monitor component parts in bins according to assigned bin location
- Complete cycle counts for the product lines related to the project
- Dispose of all incoming packing materials in a safe and appropriate manner
- Pack finished goods post Final Inspection and raise all necessary despatch paperwork in accordance with company processes and procedures via the GLOVIA business systems and Work instructions
- Maintain shipping logs to ensure all goods are dispatched on the due date
- Arrange collection of goods with couriers
- Assist in the generation and maintenance of all necessary scanning and filing
- Take part in the development of Standard Operation Procedures (SOP’s) and training materials
- Supporting both the Customer service and logistics departments with other administrative, GLOVIA data entry tasks and report generation as requested

**What the Project Coordinator should have**:

- May be required to operate pallet jack
- Ability to read and comprehend instructions (written and verbal), short correspondence and memos
- Excellent written and verbal communication skills
- Excellent proven B2B customer service skills
- Computer literacy, including MS Excel (advanced), ability to learn new software as required
- Good numeracy skills
- Ability to deal with problems involving a few concrete variables in standardized situations.

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