Retail Team Member

1 month ago

Buckingham, United Kingdom National Trust Full time

With your love of working with people and desire to provide a great service, you’ll welcome and talk to our visitors to the shop answering any questions they have.

**Salary**:£8,190 per annum

**Contract duration**:Permanent

**Hours**:15 hrs per week, to include one day a weekend

What it's like to work here:At Stowe, you’ll be part of a small but dedicated team working in the shop, reporting to the Retail Manager. You'll need to have enthusiasm for delivering great customer service and an interest in learning about plants, as some outdoor work in our plant shop will be required.

The beauty of Stowe has attracted visitors for over 300 years. Picture-perfect views, winding paths, lakeside walks and temples create a timeless landscape, reflecting the changing seasons. The sheer size and space is perfect for those that love the outdoors and enjoy walking. Our shops are a step away from the high street and they differ between our places, to ensure that our visitors feel the spirit of wherever they may be.

To find out more about what it’s like to work within “Retail” at the National Trust, click here to watch our video.

What you'll be doing:Delivering exceptional service to delight our customers, you’ll impart a feeling of love and trust which will ensure an enduring legacy. You’ll use your skills in storytelling to engage our customers in the diverse stories of our places and heritage, bringing to life how our ranges reflect these stories.

As Retail Team Member you’ll offer customers help and shopping advice with their purchases. Other duties may include receiving, unpacking, and arranging deliveries, creating shop displays and working with other members of the team to keep the shop floor area clean and organised. This role would suit anyone with an enthusiasm for delivering great customer service and an interest in learning about plants, so some outdoor work in our plant shop will be required.

Who we're looking forWe'd love to hear from you, if you are:

- Customer focused with positive attitude
- A team player, but also can work by yourself
- Well organised and adaptable
- Willing to learn new skills

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice

Requirements :Compliance.Eligibility to Work in the UK
Permanent p/t (15 hrs pw)

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