Supplier Relationship Specialist

5 months ago

Hemel Hempstead, United Kingdom NHS Professionals Full time

**About The Role**:
**Are you looking for your next opportunity in Supplier Relationship Management in a business that makes a real difference?**

**Role summary**:
We are expanding our Supplier Relationship Management function and are therefore looking to appoint a Supplier Relationship Specialist to join the team.

As a Supplier Relationship Specialist for NHSP you will be responsible for developing deep relationships with our strategic suppliers. The person appointed will be part of the Procurement team and will be responsible for maximising the value and supplier effectiveness from a portfolio of supplier relationships from a cost, SLA, support and performance perspective.

**Skills/Responsibilities**:

- Partnering with business stakeholders to oversee supplier service contracts, ensuring continued high levels of value and quality in service delivery and compliance with SLAs.
- Acting as an escalation point for the business and supplier in the event of concerns, ensuring coordination of issue management and resolution, effective communication to stakeholders and post incident review.
- Undertaking assurance activities to ensure all controls, processes, documentation and procedures are reviewed regularly and adhered to.
- Driving internal and third-party service review meetings covering performance, service improvements, quality and processes.
- Supporting the supplier and business in the agreement and oversight of service improvement plans.
- Ensuring actions are followed through to completion in a timely manner.
- Helping to build and implement the Supplier Relationship Management Policy within Procurement.
- Managing contracts in a professional, proactive and commercially focused manner as an integral part of the day to day delivery of business services.
- In conjunction with Strategic Sourcing, carry out on-going reviews of supplier contracts to maximise contract benefit and optimise value.
- Working with internal and external stakeholders to maximise the benefit of the new SRM platform for all parties.
- Supporting and advocating for change in a corporate environment and with individuals.
- A continuous improvement approach and mind-set.
- A demonstrably strong interpersonal and written communication style.
- Ability to manage stakeholders, colleagues, and managing upwards.
- Proactive attitude with the ability to be a team player and ability to build strong partnerships with the business and suppliers to drive value.
- An ability to work autonomously and be considered a “safe pair of hands”.

**About Us**:
**In return for your commitment, we will offer you some fantastic benefits**:

- **Generous annual leave allowance** - 27 days per year, plus bank holidays
- **A commitment to talent management & development**:

- **Star of the Month** - Our star of the month award enables you to recognise colleagues or teams that have gone the extra mile and they could win £100 worth of shopping vouchers
- **Pension** - We’ll contribute up to 10% towards your pension if you join our stakeholder pension scheme
- **Life Assurance**:

- **Group Income Protection**:

- **Wellbeing Programme**:

- **Employee Assistance Programme**:

- **Employee Engagement & discounts platform**

**Our Commitment to You**:
The **Compelling Employee Journey** is our people development initiative that ensures whatever your path through NHSP you have opportunities to feel **_empowered, engaged and excel_** in what you do.

Throughout your employment you will have access to our **Institute of Learning** (IoL) our blended learning platform providing with you with a wide range of blended learning solutions to personalise your **Compelling Employee Journey**, helping and supporting you to be the best you can be through learning, development and personal growth.

**About Us**:
NHS Professionals (NHSP) run the largest NHS flexible staff bank, placing highly skilled temporary workers in NHS Trusts to meet their short, medium and long-term needs. Uniquely we are owned by the Department of Health and Social Care and we therefore reinvest any surplus we make directly back into the NHS.

We are particularly proud of being the first NHS organisation to gain the accreditation of **Top Employer** by the Top Employers Institute. This is a huge testament to our ongoing commitment to making NHSP a great place to work for all our corporate employees.

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