Service Advisor

5 months ago


Liverpool, United Kingdom Performance Resourcing Midlands Full time

**Service Advisor**
Liverpool

£26,000 Basic Salary DOE - £35,000 OTE/annum.

We are recruiting an experienced **Service Advisor **for a **Franchised** **Car Dealership **in the **Liverpool **area**.**

PLEASE ONLY APPLY IF YOU HAVE PREVIOUS CAR DEALERSHIP SERVICE ADVISOR EXPERIENCE.

Ideally we are looking for an experienced automotive Service Advisor. Full training is available via our Performance Academy, with additional online and induction training.

**Role Description**:

- Have a passion for customer service, every day.
- Guide every customer through the Customer Journey.
- Communicate clearly with customers & colleagues.
- Adopt new digital systems and processes as part of our digitalisation strategy.
- Propose and sell-up the additional work advised through the Vehicle Health Check process.
- Quote & sell Service Plans to retain customers to the group.
- Encourage customer satisfaction feedback via exit briefing & follow-up contact.
- You will also be the go-to person when the customer wants us to:

- Estimate repair costs and times.
- Resolve any concerns when we suggest repairs.
- Inform and update them on progress or additional works needed.
- Prepare and explain invoices and take payments.

**Benefits**
- Company car scheme - up to two vehicles
- Highly competitive performance bonus (role dependant)
- Up to 7 % Employer Pension Contribution
- Annual Leave - 22 days increasing to 26 with continued service, plus bank holidays
- Exclusive retail discounts - through our Rewards Apps
- Enhanced Maternity, Paternity and Adoption Leave
- Employee Assistance Program

Please visit the Performance Resourcing website to view our Privacy Policy.

**Performance Resourcing **have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.

INDMID

**Job Types**: Full-time, Permanent

**Salary**: £26,000.00-£35,000.00 per year

**Benefits**:

- Employee discount
- On-site parking
- Store discount

Supplemental pay types:

- Bonus scheme

**Experience**:

- UK Car Dealership Service Advisor: 1 year (required)

Licence/Certification:

- UK Driving Licence (required)
- UK Franchised Dealer Service Advisor Accreditation (preferred)

Work authorisation:

- United Kingdom (required)

Ability to Commute:

- Liverpool (required)

Work Location: In person



  • Liverpool, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Liverpool. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Casual work attire - Safe work environment - On-the-job training Switch Advisor Ltd is looking for a full-time Call Center Agent to join our Customer Service team in Liverpool. The...


  • Liverpool, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Liverpool. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Casual work attire - Safe work environment - On-the-job training Switch Advisor Ltd is looking for a full-time Call Center Agent to join our Customer Service team in Liverpool. The...

  • Customer Sales Advisor

    5 months ago


    Liverpool, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Liverpool. We are professional, customer-centric and supportive. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Regular social events Customer Sales Advisor **Skills & Requirements** - Previous experience in customer service or sales is preferred...


  • Liverpool, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Liverpool. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Casual work attire - Safe work environment - On-the-job training Switch Advisor Ltd is looking for a full-time Call Center Agent to join our Customer Service/Sales team in...


  • Liverpool, United Kingdom Crown Commercial Service Full time

    **Position**:Customer Service Advisor **Band**:1 **Salary**: £22,758 **Location**:Liverpool/Birmingham/Newport/Norwich **Term**:Fixed Term (12 months) **Closing Date: 25/07/23** - Do you want to work in a busy, successful environment and join an innovative organisation? Are you looking for a role that will support you and develop your skills within...


  • Liverpool, Liverpool, United Kingdom Crown Commercial Service Full time

    Job SummaryThis is an exciting opportunity to join the Crown Commercial Service as a Customer Service Advisor. In this role, you will work as part of a fast-paced Customer Service team and undertake the Level 2, Customer Service Practitioner Apprenticeship.An Apprenticeship provides work-based, on-the-job training and development. The training is fully...


  • Liverpool, Liverpool, United Kingdom Crown Commercial Service Full time

    Job SummaryWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Senior Advisor. As a key member of our Customer Service Centre, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesDeliver low complexity procurement activities on behalf of CCS...


  • Liverpool, Liverpool, United Kingdom Crown Commercial Service Full time

    Job SummaryWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Senior Advisor. As a key member of our Customer Service Centre, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesDeliver low complexity procurement activities on behalf of CCS...


  • Liverpool, United Kingdom Crown Commercial Service Full time

    **Details**: **Reference number**: - 328363**Salary**: - £24,465- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer**Contract type**: - Fixed Term**Length of employment**: - Until Aug 24**Type of role**: - Contact Centre**Working pattern**: - Flexible working, Full-time**Number of jobs...


  • Liverpool, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Liverpool. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Casual work attire - Safe work environment - On-the-job training Switch Advisor Ltd is looking for a full-time Call Center Agent to join our Customer Service team in Liverpool. The...


  • Liverpool, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Liverpool. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Casual work attire - Safe work environment - On-the-job training Switch Advisor Ltd is looking for a full-time Call Center Agent to join our Customer Service team in Liverpool. The...


  • Liverpool, Liverpool, United Kingdom Crown Commercial Service Full time

    Job SummaryThis is an exciting opportunity to begin a career in customer service. As a Customer Service Advisor, you will work as part of a fast-paced customer service team and undertake the Level 2, Customer Service Practitioner Apprenticeship.An apprenticeship provides work-based, on-the-job training and development. The training is fully funded, so it...


  • Liverpool, Liverpool, United Kingdom Crown Commercial Service Full time

    Job SummaryThis is an exciting opportunity to begin a career in customer service. As a Customer Service Advisor, you will work as part of a fast-paced customer service team and undertake the Level 2, Customer Service Practitioner Apprenticeship.An apprenticeship provides work-based, on-the-job training and development. The training is fully funded, so it...


  • Liverpool, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Liverpool. We are professional, customer-centric and social. Our work environment includes: - Growth opportunities - Regular social events - Relaxed atmosphere - Casual work attire The duties will include: - Providing a prompt and courteous member service - Assisting the Front-End Assistant...


  • Liverpool, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Liverpool. We are professional, customer-centric and social. Our work environment includes: - Growth opportunities - Regular social events - Relaxed atmosphere - Casual work attire The duties will include: - Providing a prompt and courteous member service - Assisting the Front-End Assistant...

  • Service Advisor

    5 months ago


    Liverpool, United Kingdom The Solution Automotive Recruitment Full time

    Job reference number- JW94- Job Type- Full time- Location- Liverpool Area, Merseyside, England- Salary- £30000-£35000 per annum**Job description**: **Service Advisor - Liverpool Area** Our client, the number one motor trade employer in the North West, is looking to recruit an ambitious and experienced Service Advisor to join the team. Join a rapidly...

  • Service Advisor

    5 months ago


    Liverpool, United Kingdom The Solution Automotive Recruitment Full time

    Job reference number- JW200- Job Type- Full time- Location- Liverpool, Merseyside, England- Salary- £28080-£31580 per annum**Job description**: **Vacancy - Service Advisor - Liverpool** Our client, the best motor trade employer in the Northwest, are looking to recruit an experienced Service Advisor to join their team. Role Responsibilities: - As a...

  • Service Advisor

    4 months ago


    Liverpool, United Kingdom The Solution Automotive Recruitment Full time

    Job reference number- JW179R- Job Type- Full time- Location- Liverpool, Merseyside, England- Salary- £28000-£45000 per annum**Job description**: **Vacancy - Service Advisor - Liverpool** Our client, a fantastic employer, is looking to recruit an experienced Automotive Service Advisor. As a Service Advisor your role will include: - Being the first point...

  • Service Advisor

    1 month ago


    Liverpool, United Kingdom CV-Library Full time

    Service Advisor Basic Salary - £29,000 + Bonus Location - Liverpool   Benefits -   ·30 Days Holiday ( Inclusive Of Bank Holiday)  Rising to 33 Days! ·Uncapped Bonus Scheme ·Career Progression Opportunities ·Company Pension ·On- Site Parking ·Employee Discounts   Are you an...

  • Service Advisor

    1 month ago


    Liverpool, United Kingdom Auto Skills UK Full time

    Service Advisor Job Description **About the Role** We are seeking a highly motivated and experienced Service Advisor to join our team at Auto Skills UK. As a Service Advisor, you will play a crucial role in ensuring the smooth operation of our Service Department, providing exceptional customer service, and driving sales growth. **Key Responsibilities** *...