Assessment Co-ordinator

8 months ago


Telford, United Kingdom NHS Shropshire, Telford and Wrekin Integrated Care Board Full time

Job Summary The postholder will be accountable to the Associate Director Individual Commissioning and responsible to/line managed by the Business Support Lead. The postholder will directly line manage the Administration Co-ordinators and indirectly line manage the IC/CHC Administrators. They will be responsible for ensuring an effective administration and assessment support process for all Individual Commissioning assessments. The post holder will monitor assessment performance and compliance with all local, regional and national performance monitoring standards and ensure that assessments are arranged in a timely manner.

The postholder will be responsible for ensuring the use of appropriate electronic and manual systems to ensure the team accurately record information and maintain the patient management systems data integrity. These systems will support the team in delivering a high-quality service to patients and users and in supplying accurate timely information in regard to delivering against activity, outcome and financial targets. The postholder will ensure that an effective administration and business support function is maintained and that all tasks are undertaking in a timely manner. Key Working Relationships Individual Commissioning management team Individual Commissioning team members Safeguarding teams Local Authority Service users and relatives Solicitors and other legal representatives Care providers from all sectors NHS STW colleagues Educational establishments Finance team Commissioning team (this list is not exhaustive) Job Responsibilities Communication & Relationships Skills To be responsive to clients, carers, care providers and other relevant individuals and organisations ensuring that queries are rapidly and appropriately addressed or diverted to the appropriate person.

To confirm care cases, including overseeing/managing the screening of cases for presentation at panel, checking all the documents and relevant papers are properly completed and signed by the referrer and to provide a summary for panel members and record panel discussions and decision. To provide clear verbal and written feedback to the referrer, patient/family member and external provider regarding panel outcome. To provide clear information/advice on the CHC process in response to enquiries from members of the public, health professionals and others. To deal tactfully and sensitively with telephone enquiries received from members of the public and health professionals.

To provide clear information on the progress of cases in response to enquiries from families, referrers and other staff regarding continuing care cases; ensuring excellent liaison with relevant health and social care professional across clinical services and geographical boundaries as appropriate. Instigate appropriate action to ensure that accurate messages are recorded, passed on and progress followed up if necessary. To communicate information, trends and issues, including briefings and reports. Analytical & Judgement Skills To demonstrate good judgement to know when to refer matters and decisions to the management team and when to manage matters and decision on your own.
- ordinators.

To propose changes to own work, informing policy and making recommendations for more effective delivery. To work with and lead the team to develop administrative and business support functions to ensure that it adapts to change and the needs of the service. Financial & Physical Resources To contribute to the financial balance of the service. Under instruction of an appropriate clinician, to request quote and broker enquiries for packages of care ensuring that they are processed in accordance with process and policy.

To support the procurement, contracting and brokerage process by providing performance monitoring data. Human Resources/Staff Management To line manage the Administration Co-ordinators and IC/CHC Administrators - this will include allocation of workload, deployment of staff, sickness absence management, reviews, appraisals, staff development and support and supervision of the administrative team on a daily basis. To ensure that the work load is appropriately distributed within the team and organise the workload to ensure that there is no delay in the support processes. To conduct regular staff appraisals and implement processes to ensure staff have appropriate development to support their roles and also to develop them effectively for the future.

When requested, to participate in the recruitment of new team members and organise departmental inductions for new staff. To performance manage team members ensuring high standards of service are delivered at all times. To monitor performance and delivery of assigned targets. To provide training, advice and support on own area of responsibility taking a lead role in the development of the administrative staff.

To matrix manage other team members as requested by the Business Support Lead when required. To moni



  • Telford, United Kingdom NHS Shropshire, Telford and Wrekin Integrated Care Board Full time

    Following a workforce and operating model redesign an exciting opportunity has arisen for PHB and Appeals Co-ordinator. The Individual Commissioning Team is responsible for assessment, commissioning and case management for individuals with complex health needs, including NHS Continuing Healthcare, NHS Funded Nursing Care, Mental Health Act and subsequent...

  • Office Co-ordinator

    6 days ago


    Telford, United Kingdom Savills Full time

    Contract Type : Fixed Term Full time / part time: Full time Savills Status: Staff Business Area: Administration Location: Telford Role / Team Overview Maternity cover for an Office-Co-Ordinator facilitating the smooth day to day running of a fast passed sales environment within a lending estate in the prime market. Key Responsibilities of the Role...

  • HR Supervisor

    1 week ago


    Telford, United Kingdom SF Recruitment Full time

    **Responsibilities will include**: - Ensure effective operation of the Human Resources Department. - Oversee and perform the necessary controls and checks to guarantee the integrity of the payroll and ensuring that all year end procedures are completed within legislative time limits. - Develop and ensure correct payroll and Human Resource Management...

  • HR Advisor

    1 week ago


    Telford, United Kingdom HR EMPLOYMENT BUREAU LIMITED Full time

    **HR Advisor** **Based in Telford** **£30,000pa - £35,000pa** Do you have previous HR experience and you are looking for a new opportunity? Do you like the idea of working for a global company who continue to grow? My client is a well-established Automotive company with 104 global locations who are looking for a HR Supervisor to join their team. The...


  • Telford, United Kingdom Midlands Partnership University NHS Foundation Trust Full time

    The role will entail co-ordinating and providing specialist acute crisis psychiatric intervention and expertise to service users in crisis 24 hours per day, 7 days per week, 52 weeks per year within their own homes/residence. If you would like to work in a supportive, friendly and professional environment then please consider joining Telford Crisis...

  • HR Supervisor

    5 days ago


    Telford, United Kingdom Recruit4staff (Wrexham) Ltd Full time

    Recruit4staff is proud to be representing their client, a leading manufacturing business in their search for **a HR Supervisor** to work in **Telford.** **For the successful HR Supervisor our client is offering;** - Permanent position - Day shifts Monday to Thursday, early finish Friday (37.5 hours per week) - Annual salary up to £35,000 per annum...


  • Telford, United Kingdom Midlands Partnership University NHS Foundation Trust Full time

    To provide support, and spend therapeutic time with an allocated group of service users with mental health needs. To promote service-users recovery and to assist them to maintain their place in the community or manage transitions between services. To assist the Shift Co-ordinator/ Lead Professional to assess, plan, implement and evaluate individualised...


  • Telford, United Kingdom Midlands Partnership University NHS Foundation Trust Full time

    To provide support, and spend therapeutic time with an allocated group of service users with mental health needs. To promote service-users recovery and to assist them to maintain their place in the community or manage transitions between services. To assist the Shift Co-ordinator/ Lead Professional to assess, plan, implement and evaluate individualised...

  • Service Coordinator

    2 weeks ago


    Telford, United Kingdom DMDL Ltd Full time

    Armo UK are offering the opportunity to join our team, as a Service Co Ordinator. This is a proactive role based in a fast-moving environment, you will be expected to deliver quality support and service advice through regular communication and contact with customers. **Your new role** - Planning and scheduling of jobs for Service Engineers as required. -...

  • Finance Manager

    1 week ago


    Telford, United Kingdom Culture Recruitment Ltd Full time

    **Finance Manager** **£35,000 - £45,000** **Telford** **Perm** **The Opportunity** **Duties** - Management of Sales Ledger processes including Sales invoicing, Cash Allocation, Debtor chasing, managing credit limits and legal proceedings for poor paying accounts. - Monthly Balance sheet control account review and sign off. - Monthly payroll...

  • Quality Officer

    1 week ago


    Telford, United Kingdom Cattle Information Services Full time

    Are you looking to join a passionate, fun and hardworking team? The Cattle Information Service is part of the Holstein UK Group; a progressive and dynamic company with family values at its core and a drive for personal development, as well as team spirit. At the heart of the UK dairy industry, the Holstein UK Group provides a wide array of services to assist...

  • Stock Controller

    2 weeks ago


    Telford, United Kingdom Anderson Scott Solutions Ltd Full time

    **Stock Controller** **Telford** **£11.80 per hour 40 hour week** My well established and forward thinking client based in Telford is looking for an experienced Stock Controller responsible to maintain the stock, to arrange the location for future deliveries, to put in order the material according to the rule First InFirst Out (FIFO), to transfer...


  • Telford, United Kingdom Midlands Partnership University NHS Foundation Trust Full time

    We are looking for a Community Support Worker to join our supportive, friendly and professional Crisis Resolution home treatment team based in Telford. Working as part of the team the post-holder will provide support and spend therapeutic time with an allocated group of people with acute mental health needs. This is to promote the persons recovery and to...

  • Mould Process

    2 weeks ago


    Telford, United Kingdom Willcox Matthews Full time

    **Brief Role Description**: We’re supporting our client, who are now in the market for a Mould Process & Installations Engineer to join their growing team. **Responsibilities**: Responsible for the development & installation of cost competitive IM moulding processes, founded through the implementation of latest technology and engineering innovation to...


  • Telford, United Kingdom Muller Group Full time

    Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Müller is ranked within the top 20 in The Grocer’s Top 100 list of...


  • Telford, United Kingdom The Wrekin Housing Group Limited Full time

    **Salary**:Up to £40,000 per annum, plus eligibility for essential car user allowance **Hours**:36 hours per week - Permanent **Location**: Remote/Hybrid - Telford **Job Type**: Full-Time **Reports To**: People Business Partner **Overview**: **The Role**: Reporting into the People Business Partner you will have a direct link into the People Services...


  • Telford, United Kingdom Shrewsbury and Telford Hospital NHS Trust Full time

    We are opening a brand-new acute floor at the end of this year. This will see the expansion and co-location of our assessment, admissions and short stay facilities enabling more efficient assessment of patients and reducing admissions and length of stay for those patients that require a hospital admission. The facility will run 24/7 and will provide an acute...


  • Telford, United Kingdom Willcox Matthews Full time

    **Brief Role Description**: We’re supporting our client, who are now in the market for a Mould Tooling Engineer to join their growing team. **Responsibilities**: Responsible for specification, procurement, project management & introduction to manufacturing process of IMM tooling. Ensuring delivery of robust & cost competitive moulding process, founded...


  • Telford, United Kingdom PDSA Full time

    Across the UK, PDSA’s 48 Pet Hospitals protect the special bond between owners and their pets by providing emergency veterinary care when their owners are unable to pay the full cost of treatment. Through our work, PDSA is creating a fairer society, where social inequality is not a barrier to the love and companionship of owning a pet. **About the...


  • Telford, United Kingdom Epson Full time

    Job Title: Health and Safety Officer Reports to: Health and Safety Specialist **About**: Our client, established in 1987, are on a 50-acre site and operate a 24/7 manufacturing site. They are the only European manufacturing and distribution site for ink cartridges and textile inks. These products are shipped to a warehouse in Germany where they are then...