Counter Assistant Full/part Time
3 weeks ago
**Job Overview**
We are currently seeking a Counter Assistant to assist with the day-to-day running of our busy showroom. The role will involve dealing with customer enquiries, processing sales, stock replenishing and general upkeep of the showroom floor. This role can be full or part time.
**Key Responsibilities**
- Provide excellent customer service.
- Communicate effectively with customers.
- Provide a welcoming and friendly environment for customers.
- Resolve customer queries and complaints in a timely and appropriate manner.
- Provide support for other trade counters as required.
- Assist with showroom security.
- Display product ranges and equipment.
- Where applicable, arrange PDI (pre-delivery inspection) for equipment sold.
- Work on electronic point of sale system.
- Replenish showroom shelves, create daily pick-lists and retain high shop-keeping standards.
*May be required to carry out additional tasks which are appropriate to the post.
**Skills & Experience**
- Must be able to demonstrate direct customer sales experience.
- Good numeracy and literacy skills.
- The ability to negotiate with customers.
- Capable of working on their own and make successful decisions contributing to a sale.
**Company Benefits**
- Accredited Living Wage Employer
- Monday to Friday
- 1 in 2 Saturdays (paid as overtime)
- Pension Scheme
- Death in Service Scheme
- Extra holidays after one year
- Employee discount
- Cycle to work scheme
- Discretionary annual bonus, based on company performance
**Salary**: £22,672.00 per year
Work Location: In person
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