Community Centre Assistant

2 weeks ago

South West, United Kingdom L&Q Full time

**Contract Type: Permanent, Part Time**

**Hours: 17.5 hours per week (including some evening and weekend work)**

**Location: Pan London (with a focus on Southwest and West London)**

**Persona: Mobile - Essential car allowance* £650 per annum (Full time equivalent £1,300 per annum)**

**Salary: Pro rata salary £12,122 per annum (Full time equivalent £24,245 per annum)**

**Interviews will be held on: 14th September 2023**

We are currently recruiting for a Community Centre Assistant. This role is to be an integral part of the wider Community Asset London Team looking after 7 community centres, across a varied geographical area and therefore access to a car is essential. The role will provide operational support to the day-to-day running of the centres, with specific responsibility for the set-up, reporting repairs, cleanliness, and providing support during events, as well as health & safety and general building maintenance. There will also be a requirement to move and set up equipment, such as chairs, tables, and technical appliances.

This is a great role for someone who is customer focused and loves interacting with people. L&Q’s Community centres are at the heart of the community and no two days are the same.

**Key roles and responsibilities**:

- Weekly travel to centres across the portfolio to complete and record H&S and compliance checks and building safety for the centre
- Setting up rooms as per booking requirements
- Setting up refreshments
- General cleaning and maintenance
- Providing excellent customer support to users
- Take responsibility for opening and closing the building, this can include evenings and weekends as required.

**Essential and desirable skills sets and experience**:

- Strong customer service
- Previous caretaking experience or similar
- Flexible and dynamic approach to work
- Ability to prioritise and organise own workload.
- Strong team player with a passionate and positive attitude
- Ability and willingness to travel.

**certificate (DBS) to enable them to work within the team. Further information about the**
**Disclosure scheme can be found at**
- **This post is entitled to a monthly essential car user (ECU) allowance. For the allowance to be paid, you will be required to hold a full driving licence and have access to a vehicle that is insured for Business Use. ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.**

At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.

**Our commitments**:
At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.

We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you’re interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.

We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.

We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.

L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 97,000 homes, primarily across London, South East and North West.

As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy.

In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London.

Our vision is that everyone has a quality home they can afford, and we combine our

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