Customer Operations Lead

1 month ago


Southport, United Kingdom Aspion Full time

Customer Operation Lead

£25,000 plus benefits

Southport

Our client are the market leaders in the manufacturing of fine watch accessories and they are recruiting for a very talented Data driven operation lead.

The client are Members of the British Watch & Clock Makers Guild we have been providing a dedicated watch and jewellery service to customers all over the world, for over forty years.

Operating from a central workshop within the UK they also have over 50 branches; including concessions in department store and kiosks operating in major shopping centres.

As Customer Operation Lead you will be responsible for:

- Communicating with stores
- Updating systems
- Stock control
- Renewing stock
- Updating files of stock
- All stock IT
- Management (team of 1)
- Strategy and planning
- Updating process
- Customers services process
- All trade and brand work
- Pricing assessing
- Automating process

This role will progress within the business to a promotion in the very near future and would certainly suit a data driven, process driven Excel guru that wants to start their merchandising career. This would also suit a Junior merchandiser or a person thatis looking at slowing down a little.

The company is looking for a confident person that has the ability to not only accept process but change process and has a voice to do so. You will be fully supported by the managing director.
- 5 weeks Holidays plus bank holidays
- Flexible Xmas Rota with Skeleton staff
- Life insurance
- Pension with 5% contribution

And finally to finish on, if you also spoke German that would be a massive advantage as you will be taking with our global offices in (German speaking) Austria



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