Warehouse Supervisor

Drink Warehouse UK are a completely independent wholesaler operating and delivering 6 days a week throughout Kent, Sussex and London. We supply numerous pubs, bars and restaurants with all of their bar essentials such as Beer, Wine, Spirits, Soft Drinks and Coffee, through to Dispense Gas, Pipeline Cleaner and Bar Snacks.

Our core values are based around the level of service we offer you. Within a very old-fashioned industry we strive to become an innovator and leader within our sector.

An exciting opportunity has arisen to join our highly successful and growing Company as a Warehouse Supervisor.

As Warehouse Supervisor you will assist the Warehouse Manager in maintaining the smooth operation of a fast-moving warehouse environment

In conjunction with the Warehouse Manager, take responsibility for the day-to-day management of staff within the the warehouse function, to ensure the Company's targets and objectives are met to meet customer requirements.

**Key Responsibilities**:

- Provide a safe working environment, adhering to Health, Safety and Environmental procedures and ensuring they are always understood and practiced by the team
- Support the Warehouse Manager in ensuring that products are picked and dispatched in a timely manner working against strict timescales
- Maintain the highest levels of customer service
- Responsible for stock control and complete stock checks daily ensuring that the warehouse is counted in full at least once per month, ensuring all stock counts are posted and deal with any unposted stock adjustments
- Managing of overstocks to ensure accuracy of warehouse stock
- Manage daily and weekly operational challenges, escalating any issues you cannot resolve to the Warehouse Manager
- Supervise and control order picking, goods in, goods out operations to ensure accuracy with minimum handling and stock damage
- Lead the follow up and resolve Customer concerns, escalating any issues you cannot resolve to the Warehouse Manager
- Ensure order fulfilment by managing the accuracy of product picking
- Identify errors and eliminate root cause using robust countermeasures and sustain the corrective actions to eliminate repeat issues
- Manage the implementation of warehouse changes, production trials, model changes as directed by the Depot Manager and/or Warehouse Manager
- In conjunction with the Warehouse Manager, implement warehouse and management systems and working practices in line with best practice and continuous improvement
- Ensure security of Warehouse environment and maintain access control, ensuring housekeeping standards are always maintained
- Manage goods in - all stock to be checked and put away in a timely manner/record & communicate any discrepancies with purchasing team. Pallet labels to be applied to all stock upon receipt
- Daily reporting on the Acron report
- Ensuring the short-dated stock is checked and reported back to the business weekly
- Monitor and maintain stock accuracy by ensuring the physical stock is in line with the warehouse management system and ensure all stock movements are recorded. All stock to be located within the warehouse
- Damages & breakages to be recorded daily in line with company procedures
- Maintain the management of supplier return packaging
- Manage the daily returns and collections in line with company procedures
- Ensure compliance to all relevant legislation affecting Kent warehouse operations
- Record and report via the appropriate channels all Kent warehouse incidents and accidents
- Ensure compliance with all Health and Safety requirements within the Kent warehouse operations and complete daily reporting for all Health & Safety concerns identified on walkaround checks
- MHE checks & defects to be reported daily in line with company procedures
- Contribute to the identification, evaluation and where appropriate implementation of improvement initiatives within the warehouse operation
- Waste management
- Ensure compliance with all Employment Law requirements within the Kent warehouse operations
- Lead team development requirements to ensure the team are motivated and skilled in all requirements of the operation
- Ensure staff work to the processes and procedures relating to the warehouse operation and debrief them in accordance with the Company requirements
- Assist in the recruitment of warehouse staff as required
- Monitor staff performance levels, providing feedback to the employee and to the Warehouse Manager on achievements and/or concerns and help to identify improvement opportunities
- Regular and open communication with Kent warehouse staff on team briefs, company news, warehouse updates, operational requirements, shift matters and working processes

**Skills Required**:

- Must have Health and Safety knowledge
- Excellent communication skills
- Leadership skills and ability to manage staff
- Strong knowledge of warehousing Key Performance Indicators (KPIs)
- Hardworking, self-motivated and demanding
- Able to work autonomo