Clinic Receptionist

**Clinic Receptionist / Administrator - Saturdays (9am - 2.30pm) + 1 hour mid week**

**Spine Plus (Osteopathy & Physiotherapy) Clinics based in Chigwell & Woodford are looking for an enthusiastic individual to join their friendly Front Desk team, part time, predominantly at their Woodford Clinic. Additional Adhoc hours to cover sickness and holidays may also be available.**

We are a long established, family run, group of clinics that has been at the forefront of new therapy technologies for the last 20 years. We are looking for an enthusiastic and dedicated person to be on the front desk of our clinic in Woodford Green (St Barnabas Rd) during our Saturday shift (9am to 2.30pm). Main duties will include talking to patients on the telephone, making bookings on our cloud based booking system, in addition to some additional light cleaning duties (at the start of the Saturday shift and also one hour mid week on a Tuesday or Wednesday morning, or evening after 8pm).

**Requirements**:

- Proficient in basic IT skills including word, excel, and webmail (Gmail)
- Be willing and able to learn our online clinic software (Jane.app) - _full in-house training provided._
- Fluent in English and have an excellent telephone manor
- Caring and compassionate personality
- Good attention to detail and be able to work on your own imitative
- Be a reliable team player
- Previous (medical) reception / customer service experience an advantage although not essential.

**Key Responsibilities / Description**
- Answering the telephone
- Booking patient appointments
- Taking client payments (mainly credit card machine)
- Sending invoices (mostly via online portals) - full training provided
- Printing and posting letters to GPs and specialists
- Light cleaning & tidying duties
- General reception / office duties and any other duties as required
- Working Remotely - No

**Salary**

From £8.00 - £11.00 per hour depending on age and experience

**Job Type**

Part Time (6.5 hours per week)

**Days / Hours**

Saturdays: 09:00 to 14:30 (consisting of 1 hour of cleaning & 4.5 hours on reception)| Mid Week for 1 hour of cleaning, Tuesday or Wednesday morning before 09:00, or Tuesday or Wednesday evening after 20:00)

**Benefits**:
Casual Dress

Friendly Family Run Business

Employee Discounts on certain products and services

Very close to Underground Station (Woodford Green)

Hours can fit around school run

Applications / inquiries to: Robert Shanks, Director, Spine Plus, 2a Oak Lodge Ave, Chigwell, Essex, IG7 5HZ

**Job Types**: Part-time, Temporary contract
Contract length: 6 months
Part-time hours: 6.5 per week

**Salary**: From £10.50 per hour

**Benefits**:

- Casual dress

Schedule:

- Day shift
- Every weekend

COVID-19 considerations:
Social distancing in place

Ability to commute/relocate:

- Woodford Green: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 14/04/2023
Reference ID: SPW-AD-0323
Expected start date: 05/04/2023