Digital Sales Advisor

4 weeks ago

Horley, United Kingdom Hendy Group Full time

We have an exciting opportunity for an experienced sales professional to join us as Digital Sales Advisor in a new start-up department. In this role, you will be responsible for the online sale of new vehicles across multiple brands we represent through established sales platforms.

**The Opportunity**:
In this Digital Sales Advisor role, you will:

- Provide support, engaging, warm contact for prospective customers.
- Meet targets for the sale of vehicles, accessories and associated warranty, finance and insurance products whilst securing profits acceptable to the Group.
- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
- Conduct market research, trends, competitors and customer analysis to identify sales market shifts and react accordingly to remain competitive.
- Use available resources and your own initiative to grow an understanding of the product range and technologies as well as developments across the automotive industry.
- Maintain knowledge of digital sales processes, digital platforms, technical markets, pricing models, channels of distribution, technology trends, customer buying patterns and budgeting.
- Use latest technology to help customers through the car buying process.

**The Rewards**:
As well as a competitive salary and performance related bonus, we offer a structured career with the opportunity for personal development and training within our rewarding environment. In addition, you can expect the following benefits:

- Bespoke induction and learning programme and comprehensive ongoing training throughout your career;
- Access to car benefit scheme from day one;
- Enhanced family leave benefit.
- Life Insurance;
- Opportunity to join the company pension scheme;
- 23 days holiday (plus bank holidays), increasing with length of service;
- Discounts on new vehicle, used vehicle, service and parts purchases;
- Various perks and discounts with high street and online retailers and services.

**About You**:

- Able to build outstanding customer relationships;
- Automotive industry or vehicle sales experience would be preferable; however we will consider applicants with a good sales track record outside the industry;
- Be a customer service champion where you exceed your customers’ expectations in every element of their buying experience;
- Excellent oral and digital communication skills
- A full UK driving license.

**The Company**:
Hendy Group is a family-run business with over 40 dealerships, which cover in excess of 75 franchise locations throughout the South Coast. At Hendy, we aim to deliver a premium experience as we have done for more than 160 years, all in an effort to achieve our vision of delivery 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values, with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.

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