Administrator - Quality of Decision Making

6 months ago

London, United Kingdom The Nursing and Midwifery Council Full time

**Description**:
**About the role**
Working as part of the Quality of Decision Making Team, you will assist with the administrative progression of referrals through the NMC’s review and Agreed Removal processes and in line with the NMC’s rules, operational standards and performance measures.

You will deliver excellent standards of customer service and care to all internal and external stakeholders.

The purpose of the Quality of Decision Making team is to promote and enable consistent high quality decision making on cases at each point of the Fitness to Practise process. We do this by reviewing our internal decision making outcomes and embedding learning at all levels through the provision of constructive feedback and the delivery of targeted training.

**About You**

As a Team Assistant, you will have:

- Excellent verbal and written communications skills and experience of delivering high quality customer service.
- Experience of, and ability to deal with a high workload, following established procedures and delivering reliable and accurate outputs.
- Good IT skills with experience of Microsoft Office, Excel and Adobe software packages

**Benefits**:

- 30 days annual leave - plus eight days paid bank holidays
- Enhanced Pension Contributions via our attractive Pension Scheme - with a basic 8% employer contribution as standard which increases up to 14% with optional added Employee Contributions
- Life Assurance - 4 x current salary
- Hybrid/Flexible working policies
- Enhanced Maternity and Paternity Leave
- 24 Hours Employee Assistance Programme
- Cycle to Work Scheme
- Perkbox membership
- Subsidised restaurant in our Portland Place office
- Season ticket loans

**About Us**:
Our core role is to **regulate**. First, we promote high education and professional standards for nurses and midwives across the UK, and nursing associates in England. Second, we maintain the register of professionals eligible to practise. Third, we investigate concerns about nurses, midwives and nursing associates - something that affects a tiny minority of professionals each year. We believe in giving professionals the chance to address concerns, but we’ll always take action when needed.

To regulate well, we **support** our professions and the public. We create resources and guidance that are useful throughout people’s careers, helping them to deliver our standards in practice and address new challenges. We also support people involved in our investigations, and we’re increasing our visibility so people feel engaged and empowered to shape our work.

Regulating and supporting our professions allows us to **influence** health and social care. We share intelligence from our regulatory activities and work with our partners to support workforce planning and sector-wide decision making. We use our voice to speak up for a healthy and inclusive working environment for our professions.

Check out our NMC LinkedIn page here for an insight into the NMC, our vacancies and the world of healthcare regulation.

**Additional Information**:
**Our Pay Policy**
It is expected that staff new to the NMC will ordinarily be appointed to the bottom of the relevant pay band. However in exceptional circumstances, it may be possible to offer a salary above the bottom of the relevant pay band but we may request proof of current earnings. Please note that we offer an annual review of salaries and adopt a generous progressive pay approach. Further details of which are available on request.

For our internal colleagues, you will be paid in accordance to our internal pay policy.

**Our commitment to equality, diversity and inclusion**

The NMC is an exciting organisation with the ambition to be the leading healthcare regulator. To achieve this, we are working in an agile way that offers great opportunities for people with diverse backgrounds. We are committed to being an inclusive employer.

**Reasonable adjustments**

**Screening and vetting**

**About The Nursing and Midwifery Council**:
**About the NMC**

Our vision is safe, effective and kind nursing and midwifery practice that improves everyone’s health and wellbeing. As the independent regulator of more than 808,000 nursing and midwifery professionals, we have an important role to play in making this a reality.

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