Support Worker

6 months ago

Swindon, United Kingdom The Salvation Army Full time

**Working hours**:40 hours per week

**Interview date**: To be confirmed

We are looking for a **Support Worker** to join the team in changing lives. At Gloucester House we are committed to working in partnership with clients, families, funders and others to provide a specialist addiction recovery service, which is person centred and outcome focussed.

**The Support Worker will be expected to**:

- Understand and work within the Mission and Values of The Salvation Army acting in a professional and ethical way at all times when representing the organisation.
- Understand and work within the Gloucester House Mission Statement and ethos in order to support clients to achieve recovery skills.
- Be proactive in maximising outcomes which will demonstrate quality and effectiveness in all aspects of the programme.
- Ensure client consultation is included and integral in service development initiatives in the specialised area.
- Use motivational and client engagement skills to build a therapeutic alliance with clients.

**Specific Areas of Responsibility**
- Ensure support plans are undertaken and reviewed in a timely manner. Plans should be person-centred and outcome focused, taking into account client needs and choices. Reviews should ensure clients are meeting their identified goals.
- Ensure client risk assessments are completed and reviewed according to specified timescales, or when situations change. Implement risk management strategies and uphold Safeguarding vulnerable adults procedures.
- Assist client to access meaningful activities and improve their practical skill set in liaison with other staff.
- Provide early intervention support for clients who are new to the service and who may be ambivalent about the recovery journey in order to retain clients in treatment.
- Ensure client records are satisfactorily maintained and updated in a timely manner, using Atlas client monitoring and outcome system and other databases.
- Support clients to access the appropriate benefits and make personal payments made as part of budget plan.
- Work in partnership with external providers to support clients to move on to suitable accommodation, oversee referrals and assessments to ensure effective outcomes for clients.
- Provide support to clients at the move-on house, including time planning and sourcing voluntary placements.
- Assist in planning and pursuing agreed responses and strategies to contain and change challenging behaviour.
- Ensure medication is administered with accuracy and attention to detail and develop an understanding of the effects and uses of various medications.
- Ensure urine and breath tests are carried out consistently and with appropriate regularity for individual clients.
- Complete and observe Safe Mission plans as appropriate, being aware of health & safety considerations on or off Centre
- Participate in guest session presentations to the client group as part of the treatment programme.
- Be part of a team providing in house support/activities, including housekeeping issues re waste disposal, clean and safe environment at Gloucester House and Windrush move-on house.
- Undertake a specialist role within the centre, such as the oversight of medication procedures or client move on housing arrangements.
- Knowledge of the main support needs which are commonly faced by homeless and vulnerable clients
- An understanding of working in a psychologically informed way
- The ability to take the lead and make decisions
- Ability to work in busy environment, be solution focused, show good time management skills and can demonstrate ability to prioritise and make decisions under pressure
- Good verbal and written communication skills and proficiency in range of IT Packages including Microsoft

**In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.**

**Promoting equality in the workplace and as a disability confident scheme Leader, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

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