Customer Services Advisor

6 months ago


Kilmarnock, United Kingdom Jewson Full time

**Are you full time student seeking a part time Saturday job?**

**Would you like to gain experience in Customer Services in Building Materials to supplement your studies?**

**Jewson in Queen Drive **is hiring now for a **Saturday Customer Service Advisor part time 4 hours per week **to join our busy builder’s merchant team.
- **Hours of work**_
- Every Saturday morning 8am-12pm_

Key Responsibilities:

- Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson values
- Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
- Dealing with lapsed accounts
- Generating sales with new and existing customers
- Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey
- Keep the branch and yard looking clean and tidy, to make a great first impression on our customers
- Maintain stock levels, carrying out regular stock counts
- Work with colleagues to suggest opportunities for improvement

What you can expect in return:

- A competitive salary and benefits package, plus generous staff discounts
- A supportive team environment where your contributions are recognized and valued
- Opportunities to grow your skills and career within our organization
- Flexible working arrangements to help you balance work and life
- **About us**_

At **Jewson**, we're proud to be part of the **STARK** **Building Materials UK** and dedicated to providing top-quality building products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

**Job Types**: Part-time, Permanent

Expected hours: No less than 4 per week

**Benefits**:

- Company pension
- Employee discount
- Free parking
- Life insurance
- On-site parking

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Application question(s):

- What is your notice period?
- Are you able to commit to working every Saturday 8am to 12noon? This is 4 hours per week with opportunity for over time

**Experience**:

- Customer Services face to face: 1 year (preferred)

Work Location: In person


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