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Claims Handler Apprentice

3 months ago


Liverpool, United Kingdom PIB Insurance Brokers Full time

A PIB Group apprenticeship is a fantastic opportunity to earn while you learn.

**The role**

We have an exciting opportunity for a Claims Handling Apprentice to join our Financial Lines Claims team based in Liverpool. This role is very customer focussed, requiring you to provide an excellent claims service to our clients. You will develop claims handling experience within all classes of financial lines claims will allow you to develop professional and efficient management of all claims from cradle to grave.

This role would suit a person who is a natural multi-tasker with a keen interest in claims handling. You will put the customer at the heart of everything you do, utilising know your customer (KYC) and treating customers fairly (TCF) methodologies, handling claims in line with compliance, FCA regulations and business policies & procedures.

As the business goes through a period of growth, there will be plenty of opportunities to get involved in other exciting projects.

About Us

Since our formation in 2015, we’ve been on a mission to create a leading position in the provision of specialist insurance solutions across the UK market and beyond. During this time, we have acquired over 80 businesses and we aren’t stopping there. We have a growing network of offices with experts in locations across the UK and Europe, and you can be part of this exciting journey.

From day one you’ll have a permanent job with a competitive salary. You will receive comprehensive training, support from tutors and a skills coach, whilst at the same time developing the professional and personal skills that you will need to build a successful career with us. This is an 18- 24 month programme where you will be provided with on the job training and study support for the Level 3 Insurance Practitioner - Claims Handling apprenticeship which includes studying for the CII industry qualification You will be fully supported by PIB Group and our government approved apprenticeship Training Provider throughout the duration of the programme.

**Qualifications**
- Essential - GCSEs in Maths & English at Grade C/4 or above, or an equivalent qualification
- Desirable - 3 x A-level’s or equivalent (BTEC, T-Level etc)

**Skills**
- Ability to use MS Excel, MS Word and Outlook
- You will be highly organised and have great time management,
- You will have a positive ‘can do attitude’ and will be a natural problem solver, multi-tasker, along with a high level of attention to detail,
- You will have excellent communication skills both verbally and written