Claims Handler

6 months ago


Liverpool, United Kingdom PIB Insurance Brokers Full time

**The Role**:
We have an exciting opportunity for an experienced Commercial insurance Claims Handler to join our Claims Team based in our Liverpool office. This role is very customer focussed, requiring you to provide an excellent claims service to our clients. Your proven claims handling experience within all classes of commercial claims will allow you to ensure professional and efficient management of all claims from cradle to grave and presenting claims MI.

This role would suit a person who is keen to progress within insurance (who is either CII qualified or working towards), is a natural multi-tasker and well versed in motor, property and liability insurance claims handling. You will put the customer at the heart of everything you do, utilising know your customer (KYC) and treating customers fairly (TCF) methodologies, handling claims in line with compliance, FCA regulations and business policies & procedures.

As the business goes through a period of growth, there will be plenty of opportunities to get involved in other exciting projects.

**Responsibilities**:

- Providing excellent customer service in all aspects of the job
- Taking incoming calls and directing to the correct claim's handler
- Logging of Buildings, Engineering, Public Liability, D&O or professional indemnity claims
- Taking new claims information from managing agent or resident and assigning claims reference
- Logging new claims on Circus and handing over initial information to claims handlers
- chasing additional information or insurance companies for updates
- Learning the basics of what is covered under a buildings or engineering claim
- Be the main point of contact for clients notifying claims and seeing the claim through to settlement.
- Ensuring the client is kept informed of claim progress
- Flagging up any suspicious claims to the Branch Manager
- Providing accurate claims statistics to the account handlers in a timely manner
- Keeping accurate computer records filed in the agreed manner
- Questioning insurance company decisions which appear incorrect
- Reporting any complaints to the Branch Manager immediately

**Experience**:

- You will have claims handling experience, coupled with strong commercial awareness and full understanding of insurance claims procedures
- Being able to use MS Excel, MS word and Outlook
- You will be highly organised and have great time management
- You will have a positive 'can do attitude' and will be a natural problem solver, multi-tasker along with a high level of attention to detail
- You will have excellent communication skills both verbally and written

**Further information**

As well as a competitive salary we offer the following benefits -- Competitive holiday allowance with the annual option to buy additional days
- Death in Service benefit of x4 salary
- Great office location (Right next door to Leeds Station)
- Company pension scheme
- Very generous maternity and paternity leave packages
- A flexible benefits package which allows you to add additional benefits to your overall package
- Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
- Referral schemes
- Discounted rates on PIB products
- We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more
- We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose

PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development
PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint.

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.

REF-207421


  • Claims Handler

    5 months ago


    Liverpool, United Kingdom Prestige Recruitment Group Full time

    **Insurance Claims Handler** **Salary: £19,000 - £23,000** **Liverpool, Merseyside** Do you have Insurance Claims Handling experience? National Insurance Broker who has an office based in Liverpool City Centre are seeking a Claims Handler to join their team in Liverpool City Centre. **Responsibilities**: - Receiving and reviewing insurance claims,...

  • Claims Handler

    4 weeks ago


    Liverpool, Liverpool, United Kingdom Davies Group Full time

    Claims Handler Opportunity at Davies GroupWe are seeking a skilled Claims Handler to join our Motor Claims team at Davies Group. As a key member of our team, you will be responsible for managing a caseload of pre-litigated motor claims, providing exceptional customer service, and ensuring timely resolution of claims.Key Responsibilities:Proactively manage a...

  • Claims Handler

    2 days ago


    Liverpool, United Kingdom CV-Library Full time

    Claims Handler Opportunity We are recruiting on behalf of our clients who have a growing claims team working with leading UK motor insurers. I am recruiting for a Motor Claims Handler to join their team on a permanent, full time basis. This role will see you manage your own caseload, ensuring fair and economical claim settlements while delivering excellent...

  • Claims Handler

    1 month ago


    Liverpool, United Kingdom CV-Library Full time

    Red Recruitment is recruiting a Claims Handler to join our client who has almost 40 years experience of helping people secure vehicle and home insurance across the UK. Located in Liverpool, our client is looking for individuals with excellent customer service skills with a natural empathetic approach to customers. The salary for this position is...


  • Liverpool, Liverpool, United Kingdom Direct Line Insurance Group plc Full time

    About the RoleWe're seeking a Senior Claims Handler/Claims Handler to join our team at Direct Line Motability in Liverpool. As a key member of our claims team, you'll be responsible for handling claims and providing excellent customer service.Key ResponsibilitiesHandle claims in a timely and efficient mannerProvide excellent customer service and...

  • Motor Claims Handler

    5 months ago


    Liverpool, United Kingdom MPJ Recruitment Ltd Full time

    **Motor Claims Handler** **£20,750 - £28,000 DOE** **Monday-Friday 9am - 5pm** **Liverpool/Leeds - Hybrid 1 day in the office** MPJ Recruitment are proud to be working with a multi-award winning, global business who are specialists within the Insurance industry. You will be joining a business where you will be valued and supported as people are at the...

  • Motor Claims Handler

    5 months ago


    Liverpool, United Kingdom MPJ Recruitment Ltd Full time

    **Motor Claims Handler** **£20,750 - £28,000 DOE** **Monday-Friday 9am - 5pm** **Liverpool/Leeds - Hybrid 1 day in the office** MPJ Recruitment are proud to be working with a multi-award winning, global business who are specialists within the Insurance industry. You will be joining a business where you will be valued and supported as people are at the...

  • Claims Handler

    6 months ago


    Liverpool, United Kingdom PIB Insurance Brokers Full time

    Job Advert **The Role**: We have an exciting opportunity for an experienced Commercial insurance Claims Handler to join our Claims Team based in our Liverpool office. This role is very customer focussed, requiring you to provide an excellent claims service to our clients. Your proven claims handling experience within all classes of commercial claims will...

  • Claims Handler

    5 months ago


    Liverpool, United Kingdom Pib Insurance brokers Full time

    **The Role**: We have an exciting opportunity for an experienced Commercial insurance Claims Handler to join our Claims Team based in our Liverpool office. This role is very customer focussed, requiring you to provide an excellent claims service to our clients. Your proven claims handling experience within all classes of commercial claims will allow you to...

  • Claim Handler

    5 months ago


    Liverpool, United Kingdom Douglas Scott Legal Recruitment Full time

    Claims Handler - RTA Liverpool £20,000 - £25,000 (Hybrid) My client is thrilled to present an outstanding career opportunity for a talented Claims Handler (CH2) to join their dynamic team in Liverpool. In this role, you will play a pivotal part in managing a caseload of pre-litigated and Low-Value Litigated Motor Claims for our esteemed Corporate...

  • Claims Handler

    4 weeks ago


    Liverpool, United Kingdom Spotlightjobs Full time €25,000 - €28,000

    My client is leading motor credit hire claims company based in Liverpool. They specialise in providing electric and prestige replacement vehicles to individuals involved in non-fault accidents and ensuring that their claims are handled efficiently. Due to growth they are now looking for an additional claims handler to join their team of professionals. Job...

  • Claims Handler

    4 weeks ago


    Liverpool, United Kingdom Spotlightjobs Full time €25,000 - €28,000

    My client is leading motor credit hire claims company based in Liverpool. They specialise in providing electric and prestige replacement vehicles to individuals involved in non-fault accidents and ensuring that their claims are handled efficiently. Due to growth they are now looking for an additional claims handler to join their team of professionals. Job...

  • Claims handler

    4 weeks ago


    Liverpool, United Kingdom Spotlightjobs Full time

    My client is leading motor credit hire claims company based in Liverpool. They specialise in providing electric and prestige replacement vehicles to individuals involved in non-fault accidents and ensuring that their claims are handled efficiently. Due to growth they are now looking for an additional claims handler to join their team of professionals.Job...


  • Liverpool, United Kingdom Davies Group Full time

    Please note, this is a hybrid role where you will need to go into the office at least one day per week.Davies Group are recruiting for a Claims Handler to join our Motor Claims team. As a Handler, you’ll be the first point of telephone contact for our customers. So, you’ll need to be a great communicator, dedicated to providing a professional and...

  • Trainee Claims Handler

    6 months ago


    Liverpool, United Kingdom St Giles Full time

    Job Advert We have an exciting opportunity for a Trainee Claims Handler to join our Claims Team based in our Liverpool office. This role is very customer focussed, requiring you to provide excellent customer service in all aspects of the role. As the business goes through a period of growth, there will be plenty of opportunities to get involved in other...

  • Claims Handler

    5 months ago


    Liverpool, United Kingdom The Granite Group Full time

    In the role of Liability Claims Handler, you will be able to demonstrate your claims handling skills by proactively managing and tracking several claims. We are seeking a confident communicator who will be required to resolve liability in a timely manner to maximise efficiency. Using your time effectively, the Liability Claims Handler will have the ability...

  • Senior Claims Handler

    5 months ago


    Liverpool, United Kingdom Roberts Webb Recruitment Limited Full time

    Are you passionate about advocating and assisting those who have suffered personal injury? Do you thrive in a dynamic legal environment where your skills make a difference? We are recruiting on behalf of a reputable legal firm based in Liverpool, who are seeking a dedicated case handler to handle both litigated and non-litigated personal injury...

  • Claims Handler

    6 months ago


    Liverpool, United Kingdom Davies Group Full time

    The claims handler will be responsible for managing a caseload of motor claim. The handler will manage the claim from inception to settlement pre litigation. **Key Accountabilities** - To pro-actively manage a caseload of complex motor claims to conclusion - To continuously drive improvement in the service delivery to clients - To continually adhere to...

  • RTA Claims Handler

    2 months ago


    Liverpool, United Kingdom G2 Legal Limited Full time

    My client is a long-established Defendant lnsurance firm based in Liverpool City Centre. In line with the continued success and development of the department, they are seeking an additional RTA Claims Handler.You will be tasked with effectively and efficiently managing a pre-litigated caseload of defendant RTA claims from inception to settlement. Working...


  • Liverpool, United Kingdom Gold Group Full time

    **Job Title**:Insurance Motor Claims Handler **Location**:Liverpool **Salary**:£25,000 - £28,000 **Key Skills**:Claims handling, Motor Claims, Data Management, Fleet Policies, Insurance Understanding We are seeking a diligent and experienced motor claims handler to join our client's team. As a crucial member of our organisation, you will be responsible...