Team Member

3 months ago

London, United Kingdom Planet Organic Full time

**OUR MISSION**

At Planet Organic, we strive to be more than just a shop. We want to do more for our customers, neighbourhoods, employees, suppliers and the planet than simply buying and selling products. We believe in promoting health in our communities through organic, natural and sustainable products, and acting sustainably and ethically as a business.

We care deeply about the communities we are a part of. Our goal is to promote health within our communities and to be ethical in our treatment of both people and the planet. Being part of a community also means being part of conversations, listening and using the views of those we serve to improve what we do.

**ROLE OVERVIEW**

We are looking for Planet People that have a natural ability to deliver service in a way that makes our customers feel at home. They can wow and delight our customers in thoughtful and unexpected ways and help them to discover better.

We believe in supporting and developing our team members from the moment they begin their Planet journey, offering them a selection of training courses that enable them to grow and progress.

**KEY RESPONSIBILITIES**
- Make every customers experience fun, educational and rewarding.
- Provide expert advice to every customer on how to improve or maintain their health and general wellbeing by advising nutritional supplements, natural skincare and lifestyle products.
- Work as part of a team to get daily tasks done, this may involve working in areas outside of your normal duties.

**PERSON SPECIFICATION**
- Nutrition related qualification
- Excellent customer service skills & willingness to learn
- Passionate about food, health and wellbeing
- Previous experience in retail preferred but not essential

**BENEFITS**
- 25% colleague discount across all stores
- Excellent opportunities for career development and progression
- 28 Days holiday per year (pro-rata)
- Access to My Benefits platform following successful probation including tax/national insurance reductions on brand new bikes, Apple products etc.
- Access to discounted life assurance, dental and travel insurance
- Company Pension Scheme

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