Bilingual Sales and Dispatch Associate

1 month ago


Ilkeston, United Kingdom TG Crafters Ltd Full time

**Key Responsibilities**:

- Manage and maintain product listings on online marketplaces and our e-commerce store, ensuring accuracy and consistency in product information and pricing
- Process customer orders received through different channels, including online and in-store purchases
- Pick products from inventory for order fulfilment and prepare them for shipment
- Print shipping labels, ensuring timely delivery to customers
- Assist customers in-store by providing product information, offering recommendations, and completing sales transactions
- Collaborate with team members to achieve sales targets and contribute to the overall success of the business
- Demonstrate a positive "can-do" attitude, adaptability, and willingness to learn in a fast-paced environment

**Requirements**:

- Knowledge of at least one foreign language with preferred languages being: Polish, Hindi, Cantonese/Mandarin, Turkish. Other language speakers are welcome to apply.**
**- Fluent spoken and written English**
**- Must have the right to work in the UK**
- Previous experience in administrative, office or sales roles is preferred
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Excellent communication skills, both written and verbal, with a customer-focused approach
- Proficiency in using a computer
- Ability to work well independently as well as part of a team, with a proactive and collaborative mindset
- Attention to detail and accuracy in handling orders, inventory, and customer inquiries.
- Flexibility to work in a dynamic environment with shifting priorities and deadlines.
- A genuine interest in delivering exceptional service to customers

**Nice to have**:

- Creative mindset
- Knowledge of Photoshop, Illustrator, video editing software
- General marketing skills and willingness to contribute to promoting new products and services

**Benefits**:

- Competitive salary based on experience
- Opportunities for career advancement and professional development within a fast-growing company
- Positive and supportive work culture with a focus on teamwork and success

**We offer**:

- Annual salary of £23,900 - £28,000
- 28 days holiday allowance (bank holiday inclusive)
- Consistent work pattern being Monday to Friday from 8am to 4:30pm
- 45min break

Pay: £23,900.00-£28,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Ilkeston: reliably commute or plan to relocate before starting work (required)

**Language**:

- fluent English and at least one foreign language (required)

Work Location: In person

Expected start date: 07/05/2024



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