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Desk Based Sales Team Leader

4 months ago

Tamworth, United Kingdom Bristan Group Full time

**Desk Based Sales Team Leader**

Position: Full time, Permanent, Hybrid

**Salary**: Competitive

Are you ready to lead a team towards excellence in customer service and sales growth? We are seeking a passionate and results-driven Specification Support Team Leader to join our Specification Sales department at Bristan Group.

Role:
As the Specification Team Leader, you will play a vital role in driving the overall performance of our internal support team. Your responsibilities include fostering a high-quality customer service experience, delivering on the Specification Channel AOP, and shaping company culture within the department.

**Responsibilities**:

- staff performance reviews to ensure KPIs and behaviours are met
- progression opportunities within the team
- high standards for productivity, quality, and customer service
- motivate, and retain staff members
- with NAM for sales growth initiatives
- on set KPIs and deliver against TTI's

Expectations:

- the 80/20 mindset for prioritization
- a culture of continuous improvement
- and motivate teams at all levels
- yourself and others to consistently raise expectations
- future demands and take proactive action
- fact-based decisions and manage biases effectivel

Utilize internal and external networks for better outcomes
- an inclusive environment for honest collaboration

Being part of the Bristan team means access to a host of benefits including:

- competitive salary
- hybrid working approach
- generous staff discount across our Bristan and Heritage Bathrooms brands
- perk scheme with discounts available across high street stores, leisure outlets and supermarkets
- bonus scheme
- access to our Employee Assistance helpline, providing confidential telephone counselling and legal advice
- days holiday with the opportunity to buy additional days and time off for your birthday

Plus much more

Skills and Qualities Required:

- Skills: Ability to lead, inspire, and motivate teams towards a common goal. Experience in conducting performance reviews, identifying growth opportunities, and fostering a positive work culture.
- A track record of achieving and surpassing KPIs, focusing on sales growth initiatives, and delivering on set targets effectively. Enthusiastic about driving performance and delivering results.
- Skills: Excellent communication skills to collaborate with team members, senior management, and external stakeholders. Ability to articulate ideas clearly, provide constructive feedback, and engage with diverse audiences.
- Abilities: Strong critical thinking skills to anticipate future demands, take proactive action, and make decisions based on facts. Capacity to navigate challenges, drive continuous improvement, and manage biases effectively.
- Development: Experience in coaching, motivating, and retaining staff members to enhance their skills, performance, and engagement. Capability to establish high standards for productivity, customer service, and quality within the team.

If you are a dynamic leader who thrives on driving results and building high-performing teams, we want to hear from you

Join us in shaping the future of Bristan Group and delivering excellence in customer service and sales growth.

Pay: £36,750.00 per year

**Benefits**:

- Canteen
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Enhanced maternity leave
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme
- Sick pay

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Tamworth: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Application deadline: 21/04/2024