Retail Sales Advisor

3 weeks ago

Cardiff, United Kingdom Nisbets PLC Full time

**About The Role**:
**Retail Sales Advisor**
- We are looking for a Retail Sales Advisor** 20** hours a week**,** there will be some weekend and bank holiday working.

**What will I be doing as a Retail Sales Advisor?**
- You’ll be the foundation of the store so customer focus will be your number priority offering a welcoming experience for all that enter the store
- You’ll spend time with our customers giving them support and advice on their purchasing needs
- You’ll get to know your local community and spend time contacting them to raise awareness of your store and the vast range of products we stock, always encouraging them to come and visit
- You’ll contact previous customers of the store to let them know about special promotions and new product lines
- You’ll produce quotes for large and more complex orders and track those through to completion

**What can I expect working a Retail Sales Advisor at Nisbets?**
- Competitive salary.
- Performance related bonus paid quarterly which can typically add £1500 onto your annual salary (pro rata for part time)
- 20 days holiday plus an attendance Bonus which can mean up to 4 days additional annual leave or a cash payment of £100.
- Christmas Gift £100
- Ongoing training and support, in store and through our learning management platform
- Excellent Opportunities for Career development, in Retail or the wider business
- Access to hundreds of high street discounts
- Staff Discount applicable to all products and up 60% on own brand products
- Employee Assist programme with access to 24-hour counselling

**About You**:
**What are we looking for in a Retail Sales Advisor?**
- We look for natural communicators, someone who is a personable and sociable individual and wants to work for an ever-growing business.
- We need a good level of IT Literacy as you will be preparing quotes for customers and operating different systems and using Excel, Word and outlook.
- Someone who is commercially focused and motivated by hitting store targets
- Someone with a great work ethic and driven to work hard and contribute to the store’s success.

**About Us**:
Nisbets is recognised as the leading supplier of catering equipment in the UK, supplying professional kitchen equipment to restaurants, hotels, bars, education, retail and social care settings, even the general public.

Our customers are at the forefront of everything we do; we stock a vast range of appliances, cookware, utensils, professional kitchen knives and much more, suitable for all. Over the past 40 years, we have established a reputation for industry excellence, providing the largest range of commercial kitchen equipment, competitively priced and delivered the very next day.

Even if you hadn't heard about Nisbets until recently, you are more than likely to have eaten off one of our plates, used our cutlery or drank out of one of our glasses No matter how big or small our customers are, we always strive to deliver the best customer service in line with our values and behaviours. Your role will help us to do great things for our customers by doing the basics brilliantly

At Nisbets we’ve developed a unique culture where you’ll feel looked after, supported, listened to and engaged with the business from day one. This is all down to a range of Colleague Programmes and The Kitchen - our colleague benefits and recognition platform. This helps us to all keep in touch with what is going on in the business, as well as providing bite-sized articles and information for our colleagues.

With regular team meetings, a formal appraisal process and regular one-to-ones, you’ll always know what’s happening and how you fit in. So come and be part of this great community.

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