Retail Sales Advisor

7 months ago

Cardiff, United Kingdom Brewers Decorator Centres Full time

**Retail Sales Advisor**

**Cardiff**

**20 hours per week over 3 days**

**Monday to Friday with Saturday’s on a rota**

**Salary - £11,542.00 plus pension and company benefits**

We have an exciting opportunity for a Part Time Retail Sales Advisor to join the team at our branch in Cardiff to provide exceptional service to our customers in store. You will play a vital part in keeping the branch running smoothly and efficiently - experience with our products isn't strictly necessary, if you bring great customer service and team working skills to the table, we'll give you everything you need to succeed.

With a prominent location on Penarth Road to the west of the city, the store which opened in 2021 offers an extensive product range from its large and open showroom and features a comprehensive range of designer paints, wallcoverings and decorating materials and equipment - everything our customers need to create and complete their home decor projects. Brewers are renowned through the country for providing friendly and knowledgeable customer service - it's why we welcome so many repeat customers back into our business. The store opening hours are Monday to Friday 7am to 5pm and Saturday 8am to 5pm.

A family run business for almost 120 years; we are proud of our long history in our industry and have grown our branch network to over 200 stores nationwide in the Brewers Group. We know that our people make our business unique, and place great emphasis on the development and growth of our colleagues.

**As a Retail Sales Advisor with Brewers, some of your responsibilities will include**:

- Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
- Use product knowledge to provide recommendations and help customers find the best product for their needs
- Mix paint for Customers, process specialist orders, and request special stock within the Branch network
- Developing sales of the Company product range including wallpaper, paint and fabric
- Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
- Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
- Assisting with stock maintenance in the branch
- Unload deliveries and ensure stock is distributed throughout the store

**Who we are looking for to join our team**:

- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
- Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
- Enjoys working and supporting a team, but can always be relied upon to work as an individual
- Familiar with the surrounding area
- Keen to learn, develop skills, and progress within our industry
- Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right person.

**In return we offer a comprehensive benefits package consisting of**
- Competitive rates of pay
- 31 days holiday including bank holidays increasing with service (pro rata for part time)
- Free life assurance
- We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- Brewers Colleague discounts giving you huge savings on your home improvements
- Employee Assistance Programme - accessible to colleagues, partner/spouse and

dependants
- Access to Medicash, an optional contributory scheme where you can claim money back for the most common routine healthcare treatments
- Discounts and rewards with selected partners - major high street brands, supermarkets etc
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping

Hand Loan Scheme for times of crisis,Staff uniform and uniform cleaning tax relief
- Comprehensive Induction Programme
- After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity and Paternity pay and a chance to use one of our two Company Holiday Homes in Cornwall or the Lake District

Please note -this role may be removed from listings before the closing date if we are successful in finding an appointment.

IND1

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