Customer Service Advisor/administrator
2 days ago
Are you looking for a customer service / administration role in Portbury? BS20?
If so please read on.
We are looking for a Data entry and a Customer Service Agent to work in Portbury for a friendly building supplies business with great staff retention.
Your job duties would include contributing to pricing team and Customer Service with excellent customer service and the ability to meet clients needs..
There are several different roles to the order team, you will be processing claims, so excel skills and attention to detail is key.
Duties for **Administrator** will include:
- Answering queries relating to our products and services
- Process claims correctly
- You must be familiar with working in a busy customer facing environment
- Need to be able to multitask and have a keen eye for detail
- Be driven and self-motivated
- Able to use Microsoft and Excel
Duties for **Customer Service Agent** will include:
- Managing Merchant Orders
- Understanding their supply patterns for branches and sites
- You must be familiar with working in a busy customer facing environment
- Need to be able to multitask and have a keen eye for detail
- Be driven and self-motivated
- Able to use Microsoft and Excel
The hours for the role: Monday to Friday - 7-3:30pm, or 9 - 5:30pm, with a 30-minute break
Hourly rate: £11.00 an hour
The start date for the job role an: IMMEDIATE START, interview needed and permanent contracts on offer.
**Job Types**: Full-time, Permanent
**Salary**: £11.00 per hour
**Benefits**:
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Portishead, Somerset: reliably commute or plan to relocate before starting work (required)
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Reference ID: portburyadmin
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