Arcade Attendant

6 months ago


ClactononSea, United Kingdom The Clacton Pier Company Full time

We are currently looking for a full time arcade attendant to work in our Amusement Arcade with Adult Gaming Centre.

We are looking for enthusiastic, motivated, outgoing individuals who are able to work well as part of a small team but also able to show initiative when required.

Arcade Attendant supervises the use of games machines. They also look out for the safety of customers and stop any inappropriate behaviour. The work involves handling money but also as Arcade is a part of bowling centre, element of food service and reception tasks are too included.

**Main responsibilities**:

- Provide a high level of Customer Service at all times, welcome and acknowledge customers when they entering and leaving the establishment
- Be able to provide help and information to customers when needed
- Serving customers and making drinks/serving food
- Provide a high level of Customer Service at all times, welcome and acknowledge customers when they entering and leaving the establishment
- Check Customer’s identification when entering age restricted areas
- Monitor the intake of alcohol by Customers and prohibit the sale of alcohol to those who are intoxicated
- Assess Customer’s needs and preferences and make recommendations
- Providing help and information to customers when needed
- Restock and replenish all stock and supplies
- Be responsible for cleanliness in your work area at all times
- Adhere to all Company policies and procedures
- Assists Customers and carries out first line fault corrections on machines, replenish tickets and prizes in machines as required
- Explains operation of game machines to Customers
- Cash handling
- Day-to-day running of redemption shop, exchanging redemption tickets for prizes
- Ensure site is secure by constantly monitoring machines & Customers
- Sort and bag currency and coins
- Be responsible for cleanliness in your work area at all times

Treat members of the public with courtesy, respect and politeness at all times
- Using bowling computer system, setting up the lanes and providing Customers with shoes
- Answering telephone calls, answering general enquiries, booking lanes, transferring calls and taking messages
- Ensure equipment is kept in good working order, cleaned and well maintained

Responsible for stock rotational procedures

We look forward to hearing from you

**Benefits**:

- Company pension
- Employee discount

Schedule:

- Flexitime
- Holidays
- Monday to Friday
- Weekend availability

Work Location: In person


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