Technical Support Specialist French or German

3 weeks ago


London, United Kingdom Language Matters Full time

Our client, a well-established global FinTech company is currently looking for a German OR French speaking Technical Support Specialist to join their multilingual team In this role, you will provide outstanding support to the company's clients and customers,together with accurate resolution and guidance on all product related issues and questions.

This is a full time, permanent role offering a salary of £28,000 per annum + amazing benefits, one of them being the opportunity to work on a hybrid scheme: 1 day from the office and the rest from home.

**Your responsibilities will include**:

- Providing product support to their French OR German speaking clients/customers.
- Troubleshooting issues to resolution and answering clients' questions in a timely manner.
- Being responsible for effectively identifying and anticipating clients' needs.

**About you**:
**Profile**:

- Required to be fluent in French OR German and English, both written and spoken
- Previous experience in a B2B technical customer service role is highly desirable
- Excellent communication and listening skills
- Computer-literate with strong troubleshooting skills
- An interest in technology is essential
- Coding skills are highly desirable

To apply, please send your CV in English and in Word format to Joana.
languagematters is acting as an employment agency in relation to this vacancy.



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