Peer Support Worker

3 weeks ago

AshtonUnderLyne, United Kingdom The Anthony Seddon Fund Full time

**About us**

The Anthony Seddon Fund is a small charity in Ashton-Under-Lyne, OL6 6AQ. We are social, supportive, collaborative, and our goal is to Support Mental Wellbeing in the Community.

Our work environment includes:

- Casual work attire
- Safe work environment
- Relaxed atmosphere

The Anthony Seddon Fund is recruiting a Peer Support Worker (PSW) for SAFE Tameside. The PSW will be responsible for working with and supporting individuals who may be presenting in distress or crisis at The Anthony Seddon Centre in Ashton-under-Lyne, as part of the SAFE Tameside team.

This role will include engaging with customers, building trust and relationships with people with mental health issues, and their family, friends, and carers; providing information and signposting to other services and organisations to assist customers in managing their crisis and finding suitable resources and support they require to meet their needs, promoting choice and informed decision-making.

SAFE Tameside is working to support people in crisis and distress to better self-manage their symptoms within a safe and appropriate environment, working to reduce activity in Emergency Departments and the wider mental health system. SAFE Tameside is a partnership project between The Big Life Group, The Anthony Seddon Fund and Tameside, Oldham and Glossop Mind.

**Role Description Summary of Main Duties and Responsibilities**

As part of the SAFE Tameside provision, the Peer Support Worker (PSW) is responsible for working with and supporting individuals who present in distress or crisis at the Anthony Seddon Centre. This role will include engaging with customers, building trust and relationships with people with mental health issues, providing information and signposting to other services and organisations to assist customers in managing their crisis and finding suitable resources and support they require to meet their needs, promoting choice and informed decision-making. The PSW will capture the stories and experiences of people presenting at The Anthony Seddon Centre to help the charity represent the voice of people with lived experience in the local community.

**Main Duties and Responsibilities**
- To engage with customers at The Anthony Seddon Centre who may be presenting in distress or a mental health crisis.
- To meet and build relationships with members of the public with varying issues / questions regarding mental health and mental health services in a friendly, receptive, and non-judgemental manner.
- Providing a listening ear, information, and signposting to other services and organisations (including The Anthony Seddon Fund services), to assist customers in finding resources and support they require.
- To signpost to various resources, opportunities, and organisations within the local community to promote choice and informed decision-making.
- Promoting a safe environment for all customers and ensuring resources are kept up-to-date and relevant
- To support the Team Leader in the planning, development, monitoring, and reporting on SAFE Tameside.
- To ensure robust project monitoring and data capture throughout SAFE Tameside.
- To create and maintain professional, supportive relationships with all customers, staff, volunteers, and external agencies.
- To ensure effective communication with customers, relatives and carers, visitors, staff, volunteers, and others.

**Additional Duties**
- Initiating, developing, and maintaining effective working relationships with other professionals working in the field of mental health support in the local voluntary, statutory, and private sectors.
- To organise and contribute to the marketing and promotion of the charity’s peer support work, activities, and lived experience representation.
- Attending meetings with statutory bodies, amongst others, in relation to the peer support and crisis support work of the charity.
- Attending meetings with statutory bodies, amongst others, to relate the direct experiences of those with lived experience of mental health issues in a number of different forms.
- Support the development of robust project monitoring systems, the production of case studies, and other reporting methods.

**General Responsibilities**
- Acting as a First Aider and Fire Marshall for the Centre (training provided)
- To cooperate with your line manager, to work safely, and to comply with health and safety instructions and information.
- To respect people’s differences and to actively encourage equality of opportunity in all areas of work.
- To adhere to the charity's policies, procedures, protocols, and guidelines at all times.
- To attend appropriate training courses as agreed with the line manager.
- To represent the charity at public / external activities and events, where appropriate.
- Work alongside other staff members to seek funding / resources for the planned programme of activities.
- Any other tasks related to the role as requested by the line manager.

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