Business Support Assistant

3 weeks ago

Birmingham, United Kingdom Birmingham Children’s Trust Full time

**Fixed Term Opportunity for 12 months**

Birmingham Children’s Trust is going from strength to strength. We are the largest provider of family support and social care services for children, young people and families in the country. Our goal is to become a centre of excellence in both social care and family support. By choosing to work for us, you will be part of a supportive, dynamic service contributing to our service improvement journey to ‘Outstanding’.

We have an exciting opportunity within our Business Support Service for a self-motivated Business Support Assistant, providing essential support to our practice staff members. We are looking to recruit one full-time Business Support Assistant to provide support within the Corporate Parenting Service.

You will play an important role in the effective day to day running of the service we are looking for people who are well organised; have good attention to detail and who can work to and meet tight deadlines; you must be able to work effectively within a team environment, be customer and child focused and be able to deliver the role with a flexible approach.

**About You.**

You will be a ‘can-do' person, who is passionate about high quality service delivery and performance. You will be able to work effectively within a dedicated team environment, be customer focused and able to deliver the role with a flexible approach.

Key skills we will be looking for in your personal statement include:

- Good literacy and numeracy skills.
- Good basic IT skills.
- Good Customer Carer skills.
- The ability to independently interpret and analyse information and facts to solve varied problems.
- The ability to work under pressure including meeting deadlines and dealing with interruptions.
- The ability to communicate in person and/or in writing, a variety of information to a range of people.
- The ability to manage a process, ensuring accurate and timely outputs.
- The ability to use the keyboard with some precision and speed.
- The ability work with some initiative and little supervision.
- Ability to organise, support and appropriately document meetings ensuring timely and quality outputs.
- The ability to cope with situations where there is an emotional demand arising from the work being undertaken.
- The ability to work flexibly as part of a team environment, providing cover when needed to ensure continuity of service provision.
- Experience of handling and processing manual or computerised information.

**What you can expect from us**:

- Being part of a positive, supportive, ‘can-do’ service and wider Trust.
- We are a forward thinking, innovative organisation, proactive in delivering the most optimum services for our children, young people and wider local community.
- Career development opportunities.
- Regular development discussions.

**And some of the benefits of working for us, click **HERE** for more about our offer**
- Mental health / emotional support - 24/7 employee assistance programme
- Hybrid model of remote working
- 30 days holiday on joining, plus bank holidays. This increases to 33 days after five years’ service, and then 35 days after ten years’ service
- Generous contributory pension scheme.

We are proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.

We actively deliver services that are culturally responsive to the needs of the children, parents and carers we work with to deliver equality, diversity and inclusivity in all we do.

The campaign closes on 03/03/2024.

Interviews will be held in March 2024.

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