Hospitality Host
2 days ago
Are you passionate about customer service? Do you want to be part of a team constantly striving to be the best they can be? Do you want to work for a friendly, family-run company that really cares about its team?
Reed in Colchester are delighted to be supporting our client in their search for a Front of house Assistant on a part time, permanent basis.
**Main duties include;**:
- Undertake all counter service requirements and assist the kitchen team in the morning when required
- Barista drinks, till transaction, clear & concise food orders with excellent allergen and dietary knowledge, cake and dessert serving and table waiting.
- Table clearing, dishwash to include industrial machinery, restocking of counters
- Assist customers so that they feel welcomed and well attended to - for example helping to carry trays, move chairs, fetch high chairs etc.
- Ensure the restaurant floor, condiment stations and hot pass always remain stocked and clean
- Take part in cleaning as required and maintain scrupulous cleanliness of all areas covered under your place of work
- Barista trained - preferred
- Recent experience of working in hospitality within a counter and waiting role - preferred
- You must be able to bend, lift and carry items as required and sustain long periods of time on your feet - essential
- You’ll need to work most bank holidays, but will be given a day’s holiday in lieu
- Excellent communication and customer service skills
- Strong standard of English and Maths
**Rewards and Benefits - In addition to your wage, you will receive the following benefits**
- Time and a half for working weekends and Bank holidays
- Discount - Following a successful probation period employees are entitled to 15% discount and after one years’ service this increases to 30% discount for the garden centre. (some exceptions apply)
- Annual Christmas bonus
- Part-uniform provided
- Employee Assistant Programme - a confidential personal and professional support service available to all employees and their immediate families 24/7, 365 days a year
- Training & development, as required. We have an e-learning scheme called GROW, and also take part in other training with product suppliers and external trainers
- Company sick pay - following a successful probation period employees are entitled to 10 days
- Paid sickness (part-time pro rata)
- Access to our Retail Discount Scheme - savings on retailers including Tesco, Pizza Express, M&S, Waitrose, Argos, Apple, Curry's PC World, Thomas Cook and 100’s more
- Workplace pension
- Free parking
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