Veterinary Receptionist

2 days ago


Salisbury, United Kingdom Companion Care Full time

If you enjoy providing great service and working in a team, we have just the opportunity for you at our Salisbury Companion Care.

Your focus is to provide an exceptional service to our clients and the best care possible to their pets - providing a link between clients and the clinical team. Your ability to build strong relationships with our clients, their pets and the practice team will be critical to your success.

The role will involve:

- Front of house, welcoming clients and their pets
- Arranging appointments and managing the diary
- Taking payments and end of day cashing up
- Stock ordering and replenishment
- Dispensing medications
- Promote responsible pet ownership by ensuring all vaccinations, worm and flea treatments are up to date

You will greet each client and offer support, guidance, and expertise, managing payments and future bookings confidently. Coordinating the smooth running of the day-to-day routines of the practice will be done using our online booking system, so computer literacy is a must. The practice is a busy place and you need to be able to work at a fast pace with high levels of accuracy.

**Mon and Fri: 12.30-6.30pm**

**Ad hoc days to cover sick leave and holidays to be discussed**

**The position is originally on a Fixed Term Contract of 6 months but may be extended**

The attributes required:

- You are the friendly and welcoming face for the client and their pets when they arrive at the practice.
- You are able to provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available.
- You are calm, attentive, and always focus on the clients’ needs.
- You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy’s first visit to the vet.
- Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice.

In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.

**Benefits**

In return, we offer
- 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks
- In-house career development opportunities
- Workplace pension
- Generous holiday allowance
- Free parking on site
- Uniform provided

We are an equal opportunities employer.

**Location**: SP1 2LB
Send CV and covering letter

**Job Types**: Part-time, Fixed term contract
Contract length: 6 months
Part-time hours: 12 per week

**Salary**: £10.25 per hour

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Store discount

Schedule:

- Day shift

Work Location: One location

Reference ID: Recep0055



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