Contract Management Office

2 weeks ago

Bristol, United Kingdom BT Full time

Contract Management Office (CMO) Manager - Defence

**Job Req ID**:10599**Posting Date**:06-Feb-2023**Function**:Commerical Services**Location**:Assembly, Bristol, United Kingdom**Salary**:Competitive + Excellent Benefits**About Enterprise**
- Enterprise is the UK B2B division of BT Group, and we mean business for 1.2 million business and public sector customers. Our customers range from big household names and government departments, right through to small businesses and new start-ups. But regardless of size, we provide organisations with fixed voice, mobility, fibre connectivity, and IT services, as well as future facing innovations such as 5G, IoT and AI. Our BT Wholesale business, which is part of Enterprise, helps around 1,400 communication providers and other organisations to provide fixed or mobile phone services to their customers.
- Shape Tomorrow - You innovate with some of the biggest names in tech and help critical public services to deliver for the nation. You use technology to drive positive change in society and are committed to sustainability and being kinder to our planet.
- Get Rewarded - You have competitive pay frameworks, generous pension contributions and benefits you can tailor to your needs. You work in brand new, state of the art workplaces, designed to support our smart working philosophy of ‘3 together, 2 wherever’.
- Be You - You support, respect, and appreciate each other and always put safety and well-being first. You bring your full self to work within an inclusive culture that recognises the importance of nurturing under-represented talent.
- Grow - As part of BT Group you have the chance to take your career in lots of different directions. You have unlimited learning opportunities and access to talent programmes designed to help you to be your best.About the role
In this role, you will lead the Contract Management Office team who are responsible for the assurance/risk management of a number of large Defence contracts. You will ensure these bespoke contracts meets BT contractual performance reporting obligations including risk, and quality. You will drive the implementation of the relevant internal CGR related governance framework and associated processes for Major Contracts to follow, including training and warm hands support. You will also input to any Contract Management specific Audit recommendations and resulting action plan response to Group Internal Audit. You will also ensure contractual performance & assurance reporting is provided and is effective.
- This role provides the CMO for the delivery team including significant delivery partners and functions specified are required to cover all delivery partners. This role will work closely with the delivery PMO to an agreed RACI.
What you'll do
- Lead the Contract Management Office, providing end-to-end support functions (change mgt, risk mgt, etc).
- Development and leadership of a team of contract assurance specialists ensuring all internal and contractual reporting requirements are met for managed contracts.
- Work effectively with other Service Line leadership to improve their shared support capability and strategically define their remit/scope in underpinning the wider contract management function.
- Ensure that a holistic system is in place (at a contract and with delivery partners) to record and manage risks effectively.
- Ensure any Quality standards that are contractually required are maintained and delivered.
- Operational improvement including standardisation & simplification of Contract Management functions/processes.
- Implementing appropriate document management systems for the effective operations of the contracts e.g SharePoint.
- Provide the purchase order capabilities required for delivery of this contract.
- Set contractual standards for delivery reporting and ensure suitable tools are in place to deliver reporting.
- What you'll bring
- Proven knowledge of best practice contract management methods.
- Proven ability to work across organisational boundaries.
- Understand how Commercial and Risk management practices meet Enterprise best practice.
- Identifies and implements solutions that comply with business objectives.
- Knowledge in managing effective reporting requirements to meet business needs.
- People management - you will be responsible for a team of currently 6 people
- Experience in a position of leadership.
- Proven knowledge of contract management practices.
- Strong track record of delivering operational transformation.
- Proven ability to work with geographically-dispersed and virtual teams.
- Ability to interface with other BT teams such as BT Legal, Group Risk, Finance, HR, etc.
- Ability to work collaboratively (but ensuring adherence to contractual obligations) with significant delivery partners.
- What you'll get
- Competitive salary
- 10% on target bonus
- 25 days annual leave, plus bank holidays
- Pension scheme (5% from you, 10% from BT)
- Flexible benefits
- Employee discounts (

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