Sales and Customer Service Coordinator

3 months ago


Blackpool, United Kingdom Smiths Equipment Hire Ltd Full time

Smiths Equipment Hire Ltd, are the Northwest's Largest Independent Equipment Hire company with 16 ‘Hire It Centres’ located across the region. We’re currently in a period of expansion across the business, and have an exciting opportunity for a driven and enthusiastic Sales and Customer Service Coordinator. We are looking for a passionate and driven individual who will be responsible for coordinating customer Re hire requests.

To be successful in this role you will need to demonstrate customer service skills and be willing to go the extra mile to help maintain and develop meaningful long term relationships with our customers.

**The Key responsibilities and skills of the Sales and Customer Service coordinator are;**
- Procure hire equipment from our National partners in order to meet our customers’ requirements and deadlines.
- Prepare quotes accurately in a timely manner when requested by customer and sales person.
- Keep supplier database up to date.
- Ensure full utilisation of Smiths own fleet where possible in the Northwest region.

You should be able to “think on your feet” and demonstrate excellent problem solving skills. You must also be well organised and have good time management skills whilst working well under pressure.

We need someone who is competent in using MS Office packages, who is self-managed, but can work as part of a dedicated team and take pride in their customer service skills. Attention to detail is essential.

This is a full time, permanent position in an exciting expanding team.

**Benefits what we offer you**
- **Salary: Depending on experience**:

- 25 Days plus statutory holidays (33 days in total)
- An extra 2 days holiday after 5 year’s service
- Weekly pay
- **Saturday hours paid at time and a half**:

- FREE tool hire for all employees - Excluding consumables and delivery
- Life insurance is provided at three times your annual salary
- Pension scheme
- Full uniform provided
- Discounted personal legal services

**Experience**:

- Sales: 4 years (preferred)
- Customer Service: 3 years (preferred)

Work Location: In person


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