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Customer Service Assistant

3 months ago

Dartford, United Kingdom Gravesham Community Leisure Limited Full time

Are you looking for a career in Leisure? If so, we could have the role for you

Gravesham Community Leisure (GCLL) is seeking to recruit an exceptional Duty Manager to assist the Centre Manager in the provision of the highest possible quality of service to our customers both in terms of facility presentation, health and safety, plant, machinery and equipment at The Swanscombe Centres.

We would like to hear from you if you:

- Have excellent verbal, written and IT communication skills
- Have a good track record of managing the day to day running of a leisure centre
- Ensure the building and its equipment are maintained and operated in accordance with specified procedures and that the required standards of cleanliness are maintained
- Strive to deliver high customer service standards in all aspects of the facility
- Be responsible for the motivation and development of staff so they can achieve their full potential
- Operate the building and facilities in accordance with Normal Operating Procedures, Emergency Action Plans, and the Health and Safety policy in order to provide a safe environment for all.
- Act as a key holder and open and close facility ensuring building/equipment checks are carried out as stipulated in the daily Check Sheets.

If you're a fast-thinker who's calm under pressure, responsible and a natural with people from all walks of life, this is your chance to progress as a exceptional Customer Service Assistant. We also look for integrity, a can-do attitude, health and safety knowledge, and a customer service focus, combined with relevant professional qualifications such as First aid at work.

Attractive training and other personal development opportunities are available.

This position will involve evening and weekend work, including public holidays. All employees of GCLL benefit from free centre membership, contributory pension scheme, 4 weeks annual leave, sickness entitlement, and excellent training opportunities.

GCLL is an equal opportunities employer. Working in Partnership with Gravesham Borough Council and Swanscombe and Greenhithe Town Council

**Job Types**: Full-time, Permanent

**Salary**: £11.58 per hour

Expected hours: 31 per week

**Benefits**:

- Company pension
- Gym membership
- On-site parking
- Sick pay

Schedule:

- 8 hour shift
- Holidays
- Weekend availability

Ability to commute/relocate:

- Kent, DA10 0LP: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 14/04/2024
Reference ID: Swanscombe DM