Welfare Benefits Officer
2 weeks ago
Baird and Co Recruitment, a specialist Social Housing recruitment firm, are currently working in partnership with a South-East based Social Housing business seeking a Welfare Benefits Officer on a 12-month contract.
This is a hybrid role, and you'd need to be available to work in Bournemouth 2-3 days a week, though there is no weekend working.
The Welfare Benefits Officer must be able to work collaboratively with senior members in Finance, Assets and Support.
The Welfare Benefits Officer will be expected to:
- Supporting tenants to make housing benefit claims
- Aiding at the start of the appeal process
- Identifying and referring more complex cases to the Housing Benefit Lead
- Creating and maintaining accurate case recording on the relevant Case Recording systems.
- Taking briefs, ensuring tasks are understood and then working independently
- Assisting with research
- Utilising strong advocacy skills including the ability to communicate effectively with a wide range of stakeholders
- Building relationships with Housing Association colleagues and local authorities
- Attending relevant meetings
- You will need basic knowledge of the welfare benefits system, especially housing benefits
- You must have experience in appeals, tribunals, court work, partnership working, working with local authorities and an ability to deep-dive into cases
**Job Types**: Full-time, Fixed term contract
**Salary**: £35,000.00-£45,000.00 per year
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Bournemouth: reliably commute or plan to relocate before starting work (required)
Work Location: Hybrid remote in Bournemouth
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