2nd Line IT Support

1 month ago


Didcot, United Kingdom MP Jobs Ltd ta MP Recruitment Group Full time

**CRM Administrator (MS Dynamics IT Support)**Hybrid working offer 3 days home working

**Main Purpose of Role**:
**Role Responsibilities**:

- Administer and maintain MS Dynamics CRM
- New user training and support
- Working closely with the business and each department to improve CRM processes and
- Provide general IT assistance in support of Desktop Technician

**Person Specification**

**Essential Skills and Qualifications**:

- Have an in-depth understanding of Dynamics CRM 2016+ & its features, user and security management and principles for customisation and workflow
- Have a strong IT background, with solid troubleshooting skills
- Strong understanding of T-SQL
- Introductory understanding of C# & CRM plugin development with capacity to develop skills

**Benefits**:

- Excellent for managing work and our lives away from it - with core business hours of 10:00 - 16:00 and an office open from 08:30 - 17:30.
- 23 days annual leave, increasing to 25 days after 3 years and the option to purchase more
- 4% employee / 5% employer pension
- 3 x salary life assurance
- A health cash plan


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