Corporate Health and Well-being Contract Lead

2 weeks ago

Swansea, United Kingdom Driver and Vehicle Licensing Agency Full time

**Details**:
**Reference number**:

- 335162**Salary**:

- £40,808**Job grade**:

- Senior Executive Officer**Contract type**:

- Permanent**Business area**:

- DVLA - Human Resources and Estates Directorate**Type of role**:

- Human Resources**Working pattern**:

- Flexible working, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- SwanseaAbout the job

**Job summary**:
Are you someone who has a natural approach to building successful working relationships to deliver results?

Do you have excellent organisational and contract management skills?

Does the challenge of influencing others to achieve business outcomes excite you?

If so, we would love to hear from you

**Please note: This role is part time; your contracted hours will be 24 hours. This salary is pro rata as the vacancy is part time.**

**Job description**:
Working closely in a small, dynamic team, you will lead on the creation of service specifications for Occupational Health and Employee Assistance Programme, delivery of contract management, overseeing service delivery and supplier relationship management for health and well-being contracts.

You will be responsible for overseeing that services are delivering against KPIs, within budget, meet the organisational needs and align with legislative requirements.

Excellent stakeholder management skills are required as you will work alongside HR managers and the wider organisation to ensure contracted services support the health and well-being strategy, HR and attendance processes and wider organisational requirements through delivery of the core services and supporting health initiatives.

This is a fantastic opportunity as you will be managing high value/business critical contracts and supporting the Head of Health and Well-being in the development and delivery of cohesive health and well-being provision.

This role will have line management responsibility.

**Responsibilities**
- Key accountabilities of the role include:_
- Lead and support the Health and Wellbeing Contract Owner responsible for the day to day management of the contracts to pro-actively identify service delivery issues and service improvement opportunities, developing mitigation and delivery plans to maintain service delivery agreements and deliver continuous improvements. Act as escalation point to the Contract Manager for resolution of service failures
- Support Head of Health and Well-being in the development and delivery of cohesive health and well-being provision, identification, co-ordination and escalation of and associated risks and issues that could affect the delivery and develop mitigations
- Manage and develop the Contract Owner to deliver effective contract management, deliver savings and continuous improvement, resolving performance issues and supplier disputes to minimise impact on service delivery, deliver line manager responsibilities. Carry out all activities relating to line management of team members are undertaken regularly and effectively

For a full list of responsibilities, please refer to the attached Role Profile.

**Additional information**

Therefore, the expectation is that you will spend a minimum of 60% of your working time based at your principal workplace (DVLA). We would encourage you to discuss the working arrangements for this role with us during the recruitment process.

**Person specification**:
We are looking for someone who has contract management experience with an understanding of financial budgets.

You will need to have strong stakeholder management and influencing skills, able to confidently communicate in a straightforward, honest and engaging manner, ensuring communication has a clear purpose and takes into account all needs whilst checking understanding. You will have the ability to explain your thought process in a clear and effective way.

You will be analytical minded and pay great attention to detail to ensure information is accurate and consistent. You can work calmly under pressure, remaining composed and showing resilience.

With your excellent organisational and time management skills, you will have the ability to manage multiple and often conflicting priorities to time and of a high standard.

**_ We strive to ensure that DVLA is a great place to work where everybody can be their true self, be treated with dignity and respect, and according to their individual needs. We have a number of staff network groups run by staff to support their colleagues._**

Due to the evolving nature of the business, vacancies can become available at any time. Therefore, this campaign may create a reserve list to fulfil demand if it arises which will be held for a period of 3 months.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Making Effective Decisions
- Communicating and Influencing
- Managing a Quality Service
- Seeing the Big Picture

**Benefits**:
Being

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