Associate Consultant

7 months ago

Birmingham, United Kingdom Johnson Fleming Full time

We’re NFP and we provide services and solutions to support businesses and people. We have capabilities that extend around the globe, including here in the UK, Ireland, EMEA, APAC and North America. It’s a time of rapid growth for the European arm of the business, so we are looking for someone will be responsible for managing a portfolio of clients, building excellent relationships with client contacts and insurers along with working with experienced consultants on larger clients to gain experience and knowledge.

**Who are we and what do we do?**:
NFP is a leading global insurance business with four core service lines:

- employee benefits
- insurance broking and consultancy
- HR consultancy
- wealth management

With 7,400 employees worldwide, including 450 in the UK and Ireland, we’re an outstanding company whose passion for building relationships is founded on trust and communication and is at the very heart of everything we do.

**What you’ll love about us**:
We may be a global business, but our culture is united and truly collaborative. We strive to adopt a genuinely flexible approach to working, and we have the technology to make it as easy as possible for our people around the world to connect to one another, and to be productive in and out of the office.

We want everyone to bring their best selves to work each day, so we have a relaxed and casual office environment, plus great employee benefits and socials. Joining NFP means you’ll get plenty of opportunities to invest in your career and personal development.

**Attractions - NFP**:

- We pride ourselves on our fast-paced, collaborative, vibrant working environment and hybrid model for part-remote working
- Our PeopleFirst culture means our people work in a flexible and autonomous way and have the freedom and expertise to deliver outstanding service to clients in the way that they know-how.
- We build partnerships with organisations that can complement our client offering and we invest in new technology to deliver innovative solutions in our given markets.
- We focus on making sure that people can bring their best selves to work every day; and that they are placing as much importance on family and community as they do their valuable work.
- Our diversity and inclusion initiatives and charity work form a large part of this. NFP has an Executive Board member who is dedicated to diversity and inclusion, and has a D&I Board made up of individuals from across our entire business.

**About the role**:
We are recruiting for an Associate Consultant to join our Employee Benefits Teams. The Associate Consultant role at NFP involves managing a portfolio of clients, building excellent relationships with client contacts and insurers along with working with experienced consultants on larger clients to gain experience and knowledge. The Associate Consultant will be engaged in some areas of administrative support but will also delegate projects to the account managers whilst maintaining overall responsibility for client delivery.

**Overview of duties**:

- Provide consultancy on the full range of employee benefits products and services, in particular Group Pensions, Risk Benefits such as Life Cover and Income Protection, and Flexible Benefits and Wellness Programmes
- Obtain a full understanding of client's current circumstances and provisions together with future aims
- Research and communicate appropriate options to corporate clients in conjunction with Account Managers
- Consult with clients to explain the potential benefits and disadvantages of various products and services
- Generate new business from existing clients by building strong relationships and becoming a trusted advisor and conducting regular strategy meetings with clients
- Create, build and maintain long term client relationships, through quality of service and advice, meeting clients face to face where possible
- Develop relationships with NFP internal stakeholders, Corporate Insurance and the Private Client teams and other Introducers to ensure the NFP book continues to grow (and in line with individual targets)
- Adhere to policy, procedures and best practice guidance with regards to engagement, retention and advice for corporate clients and NFP procedures on how clients are processed and managed
- Work in conjunction with the relevant Account Manager to ensure clients receive outstanding customer service, including agreement of strategy for new clients and regular catch ups with AMs regarding best practice and updates on specific clients
- Compose and deliver benefits presentations to client employee groups, taking the Account manager on face to face visits where possible
- Adhere to compliance procedures and comply with the regulations of the Financial Conduct Authority, completing compliance assessments as required
- Proactively keep up to date with the benefits market including new products and trends, sharing ideas with the wider consulting team

**Person specification**:
**Know

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