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Admin Support Offier

4 months ago

Hertford, United Kingdom Hertfordshire County Council Full time

**Job Title**: Admin Support Officer
**Location**: Hertford
**Starting Salary**:£21,189 progressing to a maximum of £22,369
**Hours**: 37 per week
**Contract**: Permanent

**Job Duties**:
The role will involve working closely with a range of internal and external colleagues to support the day to day running of the team and the team’s management to improve and implement the team’s business processes, this will include:

- Managing and scheduling team commitments, appointments, shared inbox and minuting meetings.
- Using Office software, managing databases, and using Social care information systems to support the team.
- Coordinating communication with internal and external colleagues. Coordinating responses and follow up as appropriate.
- Compiling reports and data monthly and on request to inform business decisions.

The key responsibilities in this role will be supporting the management with processes and communication with internal and external colleagues.

There will be opportunities for development in the role.

Ideally you will have some knowledge of Social Care or working in an organisation/business with multiple stakeholders. You will be able to demonstrate; competence with administration including experience of using Microsoft Office. You will often be the firstpoint of contact for Managers and will need excellent customer care skills.

There will be the opportunity to discuss your working pattern during the interview which can be flexible depending on the service and individual need. This role may be suitable for college leavers, people returning to work or anyone who is looking for somework/life balance.

**Closing Date: 6th January 2023
Interview Date: 16th and 18th January 2023
For an informal discussion and more information please contact: Kelly Saint, Assistant Team Manager**

**Benefits of Working for HCC**:

- Flexible Working Arrangements (depending on the role)
- Excellent Career Development
- Salary Exchange for Additional Benefits
- Excellent Pension Scheme with Employer Contributions
- Shopping Discounts
- Support Groups & Wellbeing Schemes

**Additional Information** **Safeguarding**: Safeguarding children and adults is of utmost importance to Hertfordshire County Council. The Council requires employees to abide by legislation and best practice to enable Hertfordshire to achieve this. This role has beenidentified as requiring a Disclosure & Barring Service (DBS) check.

**English Fluency**:The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.

**CS Roles Only**:We expect all Children Services employees to fulfil Hertfordshire's Professional Promise for how children, young people & young adults with special educational needs and / or disabilities and their families should be treated.It is our agreement to place families and children at the centre of what we do, and helps parents and carers to understand and be able to hold us to account for how we provide our services.