Consultancy Team Manager

2 weeks ago

London, United Kingdom WM Compliance Full time

**Consultancy Team Manager**

Home based - London, with UK travel

£40k - 50k per year + bonus

Permanent

William Martin Compliance are a rapidly growing consultancy business and part of the larger Marlowe PLC. We specialise in bespoke property related Health and Safety risk management solutions across all business sectors within the UK. Due to further growth,we are looking for an Account Director to help continue our success.

As a Team Manager reporting to the Health and Safety Consultancy Director, you will be responsible for undertaking consultancy services as well as managing an allocated team of Health and Safety and Fire Safety Consultants (employed and associate).

**Key Activities**
- Undertaking risk assessments, surveys and audits as scheduled, ensuring:

- All relevant documentation is inspected pre-visit (via Meridian) and on site;
- All relevant areas, people, activities, plant, systems and equipment are identified and assessed / surveyed;
- Where areas cannot be safely accessed this is clearly stated in the report;
- That site equipment is installed, maintained and where appropriate used correctly / safely and with the correct certification;
- All relevant hazards are identified and are risk assessed;
- A close ‘out-meeting’ is conducted with the client (when the client is in attendance or otherwise by telephone), informing them of the actions that will be raised in the report and discussing reasons why the action is being created and resolution options,so that client is fully briefed;
- Reports comply with client protocols and with William Martin Compliance general service standards;
- The Report Writer App is used to generate reports wherever possible;
- Reports are written up in a timely manner and in accordance with client SLAs;
- Reports are carefully checked before being uploaded to Meridian;
- Any post-visit client queries are dealt with in an appropriate manner and in accordance with client SLAs; and
- A high-quality working relationship is established and maintained with the client and stakeholders.

**Team Manager Elements**

The Team Manager elements of the role are aimed at supporting an allocated team of Health and Safety and Fire Safety Consultants. You will be responsible for implementing the Work Quality Management Procedure which involves ensuring:

- the work produced by consultants is technically accurate and is error-free;
- the performance of consultants is managed through accompanied site visits; and
- annual appraisals are organised with all consultants in their team.

**Personal Attributes**
- Professional, suitably qualified, competent and knowledgeable.
- Organised and punctual with sound work ethics.
- Honest, trustworthy and able to work with integrity.
- Customer focused with excellent communication skills - listening, speaking and writing - able to build relationships with both clients and colleagues.
- **Essential Criteria**
- Suitably qualified and experienced in health and safety and legionella risk assessments (as appropriate).
- Maintenance of relevant professional memberships.
- Proficient IT skills.
- Good interpersonal skills including managerial skills.
- Willingness to travel (Likely to be 60% travel).
- Ability to work on own initiative and pro-active approach to problem solving.

**Desirable**
- Knowledge of property management/facilities management.
- Third Party Accreditation in relation to conducting fire risk assessments.
- Management experience in team-oriented workplace.
- Relevant Degree or equivalent.

**Why work for us?**

People are at the heart of everything we do. By putting people first, we invest more in developing them alongside creating career growth opportunities and advancement across the division. It is our priority to ensure our employees feel valued and inspiredand we commit to supporting you every step of the way.

Our clients expect the best from us, and we expect the same from our colleagues. This is why we offer a wide range of fantastic benefits to support you in both your personal and professional life.

When you join our division, not only is it a collaborative and rewarding place to work, but you are also joining people who care, support and champion personal development. Due to continued success and growth, you have the opportunity to be a part of ourjourney.

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