Customer Service/aftersales

3 weeks ago


Swadlincote, United Kingdom Capella Full time

**Customer Service/After Sales Coordinator**

Competitive salary | 12 month FTC | Swadlincote

**The Role**

An exciting opportunity has risen for a Customer Service/After Sales Coordinator to work at our highly established client based in Swadlincote you will be working within the logistics department and reporting to the logistics manager.

The purpose of this position is to coordinate overhaul projects and spare parts orders & repair jobs from sold order to invoicing.

**Working Hours**

Monday
- Thursday 08:00am-16:00pm & Friday - 08:00am-13:00pm

**Specific Responsibilities**
- Coordination of new overhaul projects according to the overhaul process
- Coordinate repairs that are linked to overhaul works
- Be responsible for update Customer Internet Portals, for projects needed
- Coordination of repair jobs according to the repair process
- Plan and update Customer Orders (CO) according to updated deliver schedules for CO acc. to M3 (Maintain Data in M3 that need to be updated)
- Send revised order/revised confirmations to the customer or after-sales person
- Make sure safety stocks for AS, Overhaul, Repair and Spare parts are maintained
- Plan DO materials inwards for spares, repairs & overhauls from other subsidiaries and DO materials outwards to other subsidiaries
- Fix weekly production plan, with hand over to operations, and follow this through on daily basis to check for any anomalies throughout the week, relaying to sales and if delays, reschedule production plan
- Release pick sheets for weekly fixed plan to stores
- Look in future 2-6 weeks forecast, check capacity vs load, and relay any problems foreseen
- Continuously work with improvement and deviations handling

**The Person**
- Planning, inventory management experience
- Previous experience in manufacturing( desirable)
- Team player
- Professional and Positive - 'Can do' attitude
- Fluent in speaking and written English
- Effective communication - written and verbal Internal Vacancy
- Fluent in spoken and written English
- Be able to use computer or It equipment proficiently - Experience using an ERP system

**Benefits**
- Working as part of a passionate and dedicated team
- Free on-site parking
- Long term career progression
- Early finish on Friday's
- 25 days holiday + 8 bank holidays



  • Swadlincote, United Kingdom Pertemps Burton Commercial Full time

    **Do you have a background and knowledge in Mechanical Engineering?** If so, are you looking for a new start in 2023? Are you committed, confident and motivated to undertake a new career path? Have you recently completed your Mechanical Engineering qualification? If this sounds like you then we want to hear from you!! We have an excellent opportunity to join...

  • Aftersales Coordinator

    2 months ago


    Swadlincote, United Kingdom Glued Full time

    The Role: Aftersales Coordinator **Salary**: £25-£29k Hours: 37.5 per week (0800-1630 Monday to Thursday, Friday 0800-1330) Location: Swadlincote Sector Manufacturing Status: Maternity Cover Your mission if you choose to accept it! An exciting opportunity has risen for an After Sales Coordinator to work within the Logistic Department. Reporting to a...


  • Swadlincote, United Kingdom Glued Full time

    The Role: Aftersales Coordinator **Salary**: £25-£29k Hours: 37.5 per week (0800-1630 Monday to Thursday, Friday 0800-1330) Location: Swadlincote Sector Manufacturing Status: Maternity Cover Your mission if you choose to accept it! An exciting opportunity has risen for an After Sales Coordinator to work within the Logistic Department. Reporting to a...


  • Swadlincote, United Kingdom Blue Arrow Ltd Full time

    **Customer Service Administrator - Swadlincote** Pay - £11.44 Hours - Flexible Hours Monday - Friday day time shifts 9-5 8-4.30 9.30-5.30 10-6 you can stick to one shift Are you seeking an opportunity to work with a rewarding & growing company, that puts its patients & people first. A leading provider of homecare is looking to add to its bookings team...

  • Customer Service Agent

    2 months ago


    Swadlincote, United Kingdom DSV ROAD LIMITED Full time

    Company description: DSV - Global transport and logistics DSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services - as part of the operation or in a varietyof supporting roles. If you have drive and...


  • Swadlincote, United Kingdom Blue Arrow Full time

    Customer Service Advisor Location - Swadlincote Pay - £11.44 Hours - Flexible Hours Monday - Friday day time shifts (phone number removed) you can stick to one shift Are you seeking an opportunity to work with a rewarding & growing company, that puts its patients & people first. A leading provider of homecare is looking to add to its bookings team with...


  • Swadlincote, United Kingdom Blue Arrow Full time

    Customer Service Advisor Location - SwadlincotePay - £11.44Hours - Flexible Hours Monday - Friday day time shifts (phone number removed) you can stick to one shiftAre you seeking an opportunity to work with a rewarding & growing company, that puts its patients & people first. A leading provider of homecare is looking to add to its bookings team with...


  • Swadlincote, United Kingdom First Fence Ltd Full time

    **Customer Service Advisor - First Fence Ltd** **Job Type**: Full-time, Permanent **Salary**: £22,050 - £24,804 per annum **Hours**: 40 - 45 hours per week **About us** Since establishment in 2010, First Fence has become one of the front-runners of today’s UK Fencing Industry, manufacturing and supplying a wide range of fencing and traffic...


  • Swadlincote, Derbyshire, United Kingdom Blue Arrow Ltd Full time

    Customer Service Administrator - SwadlincotePay - £11.44Hours - Flexible Hours Monday - Friday day time shifts you can stick to one shiftAre you seeking an opportunity to work with a rewarding & growing company, that puts its patients & people first. A leading provider of homecare is looking to add to its bookings team with immediate positionsCustomer...


  • Swadlincote, United Kingdom AB Forecourts Full time

    Part Time Customer Service Assistant, Shell Magna **The site is approx 5-15 minute drive from Measham, Swadlincote & surrounding areas.** 24 hour contracts available Zero hour contracts available Mornings 6am - 2pm (£9.18- £9.50) Evenings 2pm-10pm (£9.18 -£9.50 depending on experience). Nights 10pm-6am (£9.80 ph regardless of age) 4hr shifts...

  • Customer Service Agent

    2 months ago


    Swadlincote, United Kingdom DSV Full time

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Job Req Number: 79216 Time Type: Full Time **Customer Service Agent**: **KEY TASKS** - Input of Bookings from Customers - Customer liaison - Partner liaison - Key account...


  • Swadlincote, United Kingdom DSV Full time

    Job Req Number: 63644 Time Type: **MAIN PURPOSE OF THE ROLE** To meet service customers’ requirements according to agreed SLAs effectively and in accordance with company quality procedures and statutory requirements **KEY TASKS** - Input of Bookings from Customers - Customer liaison - Partner liaison - Key account management - dealing with queries and...


  • Swadlincote, Derbyshire, United Kingdom DSV ROAD LIMITED Full time

    Company description:DSV - Global transport and logisticsDSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services - as part of the operation or in a varietyof supporting roles. If you have drive and...


  • Swadlincote, United Kingdom Compass Group Full time

    **What you'll be doing**: We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for Eurest on a full time basis, contracted to 35 hours per week. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its...

  • Customer Service Agent

    2 months ago


    Swadlincote, United Kingdom DSV Full time

    Time Type: Full TimeCustomer Service Agent KEY TASKS  Input of Bookings from Customers  Customer liaison  Partner liaison  Key account management  dealing with queries and complaints Dealing with internal departments to resolve customer issues  Ensure customers’ needs are met  Client retention  KPI production Possible  Customer...


  • Swadlincote, Derbyshire, United Kingdom DSV Full time

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.Job Req Number: 79216Time Type: Full TimeCustomer Service Agent:KEY TASKS Input of Bookings from Customers Customer liaison Partner liaison Key account management- dealing...


  • Swadlincote, United Kingdom Healthnet Homecare UK Ltd Full time

    **Job Purpose**: - Provide professional and accurate telephony services to clinics, patients and other healthcare providers in line with standard operating procedures. - To process orders in line with departmental procedure. - To provide excellent customer service ensuring the customer’s needs are met in a timely and efficient manner. **Main**...


  • Swadlincote, United Kingdom Fakro GB Full time

    To help achieve sales targets and other company objectives by providing excellent customer service and ensuring support is given to the sales team. You will complete various administration duties as outlined below and as per needs of the business. You will ensure high standards, accuracy and efficiency is adhered to with all tasks. - Report to the Office...


  • Swadlincote, United Kingdom Central England Co-operative Full time

    Location- SWADLINCOTE - Department- Customer Services Assistant - Advertising Salary- £10.00 per hour - Vacancy Type- Permanent - Hours Per Week- 12 - Company Name- MEASHAM STORE - 100745 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and communities...


  • Swadlincote, United Kingdom Central England Co-operative Full time

    Location- SWADLINCOTE - Department- Customer Services Assistant - Advertising Salary- £10.00 per hour - Vacancy Type- Permanent - Hours Per Week- 10 - Company Name- OVERSEAL - 100625 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and communities...