Communications and Engagement Lead

3 weeks ago

London, United Kingdom Department for International Trade Full time

**Details**:
**Reference number**:

- 285998**Salary**:

- £52,000 - £61,933- G7: National: £52,000 - £58,652; London: £55,365 - £61,933**Job grade**:

- Grade 7**Contract type**:

- Fixed Term
- Loan
- Secondment**Length of employment**:

- 2 years**Business area**:

- DIT - COO: Finance, Business & Shared Services**Type of role**:

- Business Management and Improvement
- Communications / Marketing
- Project Delivery**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Darlington, LondonAbout the job

**Job summary**:
The Department for Business & Trade has overall responsibility for supporting British businesses to invest, grow and export, creating jobs and prosperity across the UK.

The Future Enterprise Resource Planning and Shared Services Provider (FESSP) programme looks to unlock the future potential of Finance and HR service provisions. The programme sets out to upgrade and replace DIT’s current HR, finance, and payroll domestic system in two stages. In the medium-term it will upgrade to a newer on-premise system; and over the long-term it will replace the on-premise system with cloud technology. In addition, FESSP will transform and/or replace our supplier of transactional, back-office activities (shared services currently provided by UKSBS). This will simplify, streamline, and improve the services HR and Finance provide that enable staff to do their jobs.

The FESSP team is also an integral part of the Matrix Programme, which is a transformation initiative involving the Cabinet Office, Department for Science, Innovation & Technology Department for Culture, Media and Sport, Department for Education, Department for Health and Social Care, Department for Business & Trade, Attorney’s General Office and HM Treasury and the Department for Energy Security & Net Zero

The Matrix Programme aims to deliver the Government's three overarching objectives for shared services:

- Better experience for all users - intuitive systems that are easy to use and mobile-enabled.
- Efficiency and value for money - better systems and services which support productivity and seek to reduce costs.
- Standardised processes and data - support interoperability, making it easier to understand and compare corporate data.

We are looking for an experienced and enthusiastic communications and engagement leader to manage and support the programme in designing and delivering an effective and inspiring communications and engagement strategy. This is an exciting opportunity to drive communications strategies with key stakeholders across government and work in a high-profile fast-paced programme, where no two days are ever the same.

**Job description**:
You will:

- Have significant experience in stakeholder engagement and be able to leverage this to develop a comprehensive communication and engagement plan.
- Have experience of utilising a range of communication channels and methods to effectively engage staff at all levels.
- Be able to absorb, analyse and communicate complex information to a range of audiences, as well as write and implement engagement strategies.
- Be able to proactively engage and build strong relationships through collaboration with stakeholders within DBT and from different departments, many at senior levels, securing their buy in as to how the profession can help them deliver their objectives.
- work across different programme levels:

- at the Matrix programme level, you will be responsible for sharing best practice with other government departments and tailoring communications to suit distribution within DBT; at the FESSP programme level, you will need to understand the department culture and engage DBT stakeholders at all levels including our arms-length bodies.
- Think strategically while being able to deliver at pace to drive change and improve processes.
- Be responsible for line management a HEO Communications and Engagement manager.

**Hybrid working**

Please be aware that this role can only be worked from within the UK and not overseas.

Informal hybrid working arrangements will be available as agreed with the vacancy manager and in line with the requirements of the role.

Most DIT employees will be working a hybrid pattern, spending 2-3 days a week (pro-rata) in an office, on average. If your office location is London, you will be eligible to receive London weighting.

**Person specification**:
**Essential Criteria**
- Experience of writing and implementing strategic engagement strategies and communications plans for complex, high profile change programmes.
- Experience of producing and implementing communication and engagement activities that seek to up-skill and inspire colleagues.
- Significant stakeholder engagement experience with the ability to build and nurture excellent internal and external relationships,
- Ability to absorb complex information q

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