Servicenow Presales Consultant

3 weeks ago


Remote, United Kingdom Linking Humans Limited Full time

A leading provider of digital transformation solutions, specializing in ServiceNow implementations. that empowers organisations across Investment Management, Private Markets, and Multi-Asset Management sectors to optimise operations and drive business growth through innovative technology solutions.

**Role Overview**:
**Key Responsibilities**:

- Assess client’s strategic needs and uncover business requirements, contributing to the RAID log.
- Qualify customer needs and perform pre-demo requirements analysis.
- Gather information to generate proposals, RFI/RFP responses, and pricing based on client requirements.
- Understand key differentiators between clients and competitors, keeping abreast of industry trends.
- Collaborate with bid teams and liaise with third parties to ensure seamless transition from sales to delivery.
- Train and educate internal teams, prospects, clients, and partners on solution offerings.
- Maintain solution roadmaps and pre-sales collateral, including case studies.

**Essential Experience**:

- ServiceNow consulting experience, with technical pre-sales certification.
- In-depth knowledge of ServiceNow capabilities, processes, and best practices.
- Familiarity with Investment Management business systems landscape.
- Experience of working within the Investment Management markets, Private markets or Multi Asset management markets.
- Experience in translating client requirements into structured solution documentation.
- Strong problem-solving skills and logical thinking ability.
- Excellent verbal and written communication, presentation, and facilitation skills.
- Ability to work with stakeholders at all levels and manage expectations effectively.
- Experience in preparing SoWs, RFP response packs, and proposals.
- Familiarity with regulated global businesses and consultative sales approach.

**Desirable Experience**:

- Enterprise Architecture expertise applied in pre-sales.
- Familiarity with other ITSM toolsets and complementary technologies.
- Writing articles for website, knowledge base, and insights.
- Recruitment of ServiceNow expertise and allied skills/experience, including job description authoring and recruitment process administration.
- Sales process documentation maintenance, record-keeping, and reporting.

**Salary**: £75,000.00-£100,000.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

Work Location: Remote


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