Junior Marketing Assistant

4 weeks ago


Glasgow, United Kingdom Channel Centre Full time

We are seeking a highly motivated and detail-oriented Junior Marketing Assistant to join our team. As a Junior Marketing Assistant, you will support the marketing team in various tasks and projects to help drive brand awareness and promote our products and services. This is an excellent opportunity for someone looking to gain hands-on experience in marketing and grow their skills in a fast-paced environment.

**Duties**:

- Respond to customer inquiries via various face to face channels in a timely and professional manner
- Provide accurate information and assistance to customers regarding products, services, and policies
- Resolve customer complaints and escalate issues as needed to ensure timely resolution
- Identify and implement process improvements to enhance the customer experience
- Collaborate with other team members to achieve departmental goals and objectives
- Maintain detailed records of customer interactions and transactions

**Experience**:

- High school diploma or equivalent required; Bachelor’s degree preferred
- Previous experience in customer service or related field preferred
- Excellent communication skills, both written and verbal
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment

**Job Types**: Full-time, Permanent

Pay: From £23,916.56 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Glasgow: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 30/04/2024



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