Senior Carer

7 months ago

Ipswich, United Kingdom Deben Willow Care Full time

**Senior Carer / Supervisor**

Due to the introduction of a new business model that allows a supply of reactive care staff throughout our operational hours, a fantastic opportunity has arisen for efficient, well organised and experienced supervisors to join our **Supervison team** based in Melton, near Woodbridge, Suffolk.

With this new model in place, we have created an opportunity that is unusual for the industry. Our Operational and Supervisory teams rarely have to react in person to anything other than an actual emergency. We understand the importance of staff and client engagement, so are keen to ensure our teams are not saturated with covering care visits, and are free to focus and react on what really counts.
As our dedicated workforce, and Driver support team are on hand to support with sickness, absence and short-notice cover, this enables us to concentrate on Staff engagement, supervision, training and development of our teams to ensure that all of our service users receive the top level of care.

Reliability, commitment and a passion for care, coupled with the ability to work as a team member. Be able to think on your feet and be confident to deal with any scenario that confronts you as an individual.

**Job role**:
The role of the **Supervisor** is as a team of 3, working with the Registered Care Manager and Business manager to maintain compliance across the business structure and care delivery.

**Brief Overview: (Full information at Interview stage)**

To support the highest quality of care delivery and support care services by conducting assessments and reviews of individual service users and the practical supervision, instruction and support of our community care workers. As part of the team you will be monitoring/assessing the service provision to provide valued and innovative ideas and approaches on improvement and progression if and when required as the business model expands, working alongside the dedicated co ordinator to optimise schedules and deploy our dependable workforce, ensuring all our existing and new service users receive the highest standards in the delivery of care

The post rotates on a shift basis, that involves a two/three week shift pattern. As well as the predominant role within office hours, there is a requirement to monitor any out of hours enquires and allocation of care staff to cover occasional sickness of rostered staff on an early and late shift basis and support the out of hours facility on rotating weekends (There will be in place standby care staff as the first line of sickness cover).

The weekend out of hours service involves holding the on call phone from home, Unless pre planned operational requirements require otherwise. Sickness cover will be sourced from our bank of full time care staff.

**Daily Work/Shift Pattern**:
AM Shift - 6am to 2pm Mon-Fri

PM Shift - 3.30pm to 10pm Mon - Fri

Office hours - 9am to 5pm Mon - Fri

**Job Role Requirements**:
Level 2 Care Qualification (Minimum)

Level 3 Care Qualification or working towards (Minimum)

Proven experience in prior post preferable

Full Driving Licence

Good IT Skills in Microsoft word and Excel essential

**Salary**: Up to £27,500.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- 8 hour shift

**Experience**:

- supervisory: 1 year (required)
- Providing care: 2 years (required)

Licence/Certification:

- Driving Licence (required)
- NVQ Level 2 Health & Social Care (required)
- NVQ Level 3 Health & Social Care (preferred)

Work Location: In person

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