Referrals Officer

7 months ago


Rochdale, United Kingdom Jal Care Services Ltd Full time

Referrals Officer

**Job Type**: Permanent

Hours: 24 hours per week/3 days

**Salary**: £26,000 per annum [pro
- rata]

We are looking for a motivated, driven and enthusiastic individual to join our team as a Referrals Officer to effectively manage the administrative function of the referral process, developing and maintaining key stakeholder relationships with our Local Authority partners. It is essential to have previous proven experience of working with tenders.

**Key Responsibilities**
- As a Referrals Officer you will oversee, process all referrals and requests from Local Authorities, making decisions on the most suitable response based on the service user’s needs.
- Complete all admin tasks of the referrals procedure including provision of expressions of interest to the placement teams
- To monitor and chase all assessment documentation and liaise with the assessing social worker to ensure that the assessment is completed within the statutory guidelines.
- Build and maintain professional relationships with social workers, and other significant service providers
- Work collaboratively with the Director to carefully match service users with our homes according to their needs.
- Use of own initiative to come up with creative solutions is essential for this role and be able to work effectively within a team.
- You should be able to evidence your administration skills, ability to follow regulatory policies and processes, and have the ability to work well within a fast paced team.
- Understand organisation’s business overall development goals.

**Essential knowledge, skills & abilities**
- Previous proven experience of working with tenders
- Relevant vocational qualification and/or experience of working in health or social care
- Build and maintain effective working relationships with Local Authorities
- Understanding of and ability to maintain confidentiality and data protection
- Ability to work as part of a team and on own initiative
- Ability to work under pressure and be resilient
- Car driver
- Proficiency in Microsoft packages.
- Good verbal and written communication.
- Ability to manage time effectively.

**Job Type**: Permanent

Pay: £26,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Application question(s):

- Do you have proven experience of working with tenders?

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- Referrals: 1 year (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person


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